Vijay Sales — Online purchase

Address:

NIBM Road

We had place an order for a product on 15th may 2020, at the time of placing the order it showed available so we went and bought the product from vijay sales instead of amazon. Thereafter the product has never been processed until now.

So we had a talk with one of the vijay sales store in baner and they suggested that this is not in stock.

Kindly do give us an explanation that if the product was not in stock why was it ever shown in stock on your website. This is clearly misusing the trust of your customers and this is absolutely unacceptable.

Request you not to mislead your customers like this specially in times on crisis, where everyone should be helping eachother out. We wouldve got the same product much earlier if we hadnt placed the order on vijay sales, if you guys hadnt made a mistake of putting up an out of stock product online.

We havent received recieved product nor refund as of today.in spite of following up over calls and mails we are still in the same situation.