Vijay Sales — Panasonic washing machine

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.vijaysales.com

Dear sir, mam,
After doing too much followup with vijay sales and panasonic i have to file a complaint bcoz of no solution.

Sir, i have purchased a washing machine a year back which is under 2 years warranty 2-3 weeks back the motor is damaged.
After continuous followup with vijay sales and panasonic they withdraw their hand and said they cannot repair it as their is no serial no in the machine.

Ir you can see that in the attached picture the machine is still wrapped with the company wrapped polythene on the full body is also confirmed by one of the technician from panasonic according to him wrong machine or repaired machine is sent during delivery. But i cannot disclose his name as it might take his job.

Please assist me on the same as i have not asked to checked any serial no etc during sale and they are not ready to repair the machine.
I also asked for complete replacement of the machine with serial no so that i did not have to face problem next time. Or refund my money so that i can buy it from some genuine shop.

Thanks and regards,
Ntin rai