[Resolved] Vijay Sales — philips led tv not replacement

Prashant Palsanawala

from Vadodara, Gujarat

Address:	395001
Website:	[email protected]

My name is prashant and i live in surat gujrat i have purchased one 50 inch Philips led tv from Vijay sales last year. In three years warranty There is problem in tv in last six month i have so many times get complaint for display problem of my tv they are not resolved my complaint permanently every time engineer came and repair my tv then after 15 days problem comes again i have completed to vijay sales manager but they have not solved yet so please replace my tv i am having so much trubble my mobile no is [protected]

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Mar 27, 2018

Complaint marked as Resolved

Vijay Sales customer support has been notified about the posted complaint.

Mar 13, 2018

Updated by Prashant Palsanawala My name is prashant and i live in surat gujrat i have purchased one 50 inch Philips led tv from Vijay sales last year. In three years warranty There is problem in tv in last six month i have so many times get complaint for display problem of my tv they are not resolved my complaint permanently every time engineer came and repair my tv then after 15 days problem comes again i have completed to vijay sales manager but they have not solved yet so please replace my tv i am having so much trubble my mobile no is [protected]
My complaint number is sur[protected], sur[protected], sur[protected] they are pending not resolved

Mar 14, 2018

Updated by Prashant Palsanawala My complaint is not resolved yet and when i called to your costumer care mr karn who attended my call not give me proper answer also when your sales executive mr vibhav panchal said they don't know about the problem now he insured me for proper solution but i don't trust for that please replace my tv or give me money back.

Mar 15, 2018

Updated by Prashant Palsanawala After 24 hours of my complained no one form your service department call me for the problem solution mr vibhav panchal who ensuring me for proper solution but he didn't call me and when I called to your costumer care no one answers me proper solution for my problem please replace my tv or give me my money back

Mar 27, 2018

Updated by Prashant Palsanawala I have complained so many times but my complain not resolved after 2 months my tv is not working from last 2 months and vijay sales executives are not giving me proper answer of my complain please solve my problem or i have to get some legal action against your company