Vijay Sales — poor delivery commitment/poor customer service

Address:Thane, Maharashtra

Myself priya shivdas, i bought a bajaj cooler from vijay sales godbunder thane maharashtra store on 7/4/19 n was suppose to deliver by 8/4/19, today its 9th, after making 15.. 20.. Calls to store, at eveng got delivery persons no. N his response was, "madam, driver gaadi leekar gaya, aaj delivery nai hoga kal hoga". Just want to ask, what is the meaning of typing delivery date on bill... I[censored]r delivery convenience is as per driver's wish. 1st time buying product from vijay sales.. Poor experience... Last bt nt the least.. Poor thing is... Kal kaa delivery kaa b koi guarantee nai.
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I have purchased Air conditioner from Vijay sales Ghatkopar, was told delivery date of next day... still waiting to be delivered. This is something not acceptable.
Was told that I would receive call from sales executive that promised delivery for next day. Never received any call.
Don't know why this mismanagement from Vijay sales

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    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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