Vijay Sales — samsung led tv not working purchase from vijay sales

Address:

421202

We have purchase samsung led 46" tv from dombivili on 22 april in the month of july tv was not working we were out of town so my hysband gave complaint in samsung customer care the executive came than he was suppose to come bask after 2 days, but he did not turn up. So we called in vijay sales and again given complaint the executive visited on[protected] again he said he will let us know, after that we got a call from samsung executive num [protected] he said we are not able get motherboard of your tv & even we do not have same model tv so could not replace we can refund the amount back to your.
He has asked addhard card number & my cheque scan copy to refund, now today when i called customer care they said there is no request of refund & the person is not lifting phone