[Resolved] Vijay Sales — Symphony air cooler touch 35 | |||
I was told that symphony air cooler touch 35 would be delivered by 12th of may 2017which we had bought on 10th of may 2017, After waiting whole day on 12, I called at Vijay sales Panchvati branch Ahmedabad, I was told to get a call back in 10 minutes which obviously never happened. It's 13th may 2017 today. I haven't got the product yet. And these guys are not answering my call. This is pathetic and highly highly DISAPPOINTING . No response from anyone . What am I supposed to do. I have even dropped a mail to customer care in Mumbai, which is equally inappropriate and irresponsible. Would never ever recommend this place today anyone. Would have been better of purchased online. Was this information helpful? | |||
Jun 14, 2017 Complaint marked as Resolved Vijay Sales customer support has been notified about the posted complaint. Verified Support May 13, 2017 Vijay Sales Customer Care's response Dear Guest, Greetings from Vijay Sales !! Kindly provide your contact number so that our concern team will contact you. Regards, Vijay Sales. | |||
 1 Comment | |||
Comments
I got a call saying it would be delivered tomorrow because the product is damaged during transit. Well they should have informed earlier about this. After complaining and all the drama suddenly the product gets damaged. Anyways . I ll wait till tomorrow. As promised by the staff.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
18%
Complaints
1468
Pending
0
Resolved
261
+91 22 6171 1071
+91 22 6622 7722
+91 22 6171 3333
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Vijay Sales contact information