Vijay Sales — Third class customer service

Dear Vijay sales team,

would like to address one of the 3rd class service provided by one of your HO guy(don't want to take the name) As I was suppose to purchase Samsung tv today for my house. After having conversation i ask him the delivery and installation will be on the same day he said not possible as i will take 2 days for delivery and 3rd day for the installation which is not fair at all...you people should learn how customer service works and i am an NRI I no how its works especially in India please you need to upgrade yourself if we want to compete in todays world u cant say no to the client and also dint take customer for granted. I would like to also give genuine advise to all other clients if this is the service level they have do not buy anything from Vijay sales give your hard work money to those people who are really positive and willing to work in genuine way. I hope this is the eye opener for everyone.