Vijay Sales — tv (videocon 55")

Address:

Mumbai City, Maharashtra, 400030

From : Nitin Govind Worlikar
106/H, Govind Master Niwas
Behind Sonabai Sadan,
Worli Koliwada,
Mumbai 400 030
To,
1)Vijay Sales
384, V.S. Marg,
Opp. Siddhivinayak Temple
Prabhadevi, Mumbai.

2)Videocon
Fort House, 2nd floor
221, Dr. D.N. Road,
Fort, Mumbai 400 001


Sub : Complaints about TV (Videocon 55 '') purchased from
Vijay Sales, Prabhadevi Branch, Mumbai

Sir,
This is to inform you that I had purchase TV (Videocon 55 '') on 18/08/2017 from Vijay Sales, Prabhadevi Branch, Mumbai. (Enclosed the Bill for your ready reference)
On 19/06/2018, I lodged complaint with Vijay Sales as line was appearing on screen and not viewed properly (Complaint No. 1806B192156). For more than 15 days my compliant was not attended. On repated request and reminder on 3/7/2018 they took TV for repairing and informed that in weeks time it will be repaired. After 7 days when inquired they told it may take 15 days.
I regret to inform that nowadays I am not satisfied with the services of Vijay Sales, Prabhadevi Branch.
Though more than one month has elapsed my TV is not repaired nor replace.
I therefore request you to look into the matter and replace the TV with now one, as it seems that it is not repairable and it is in Warranty Period.

Regards

Nitin Govind Worlikar
[protected]/ [protected]
cc to :
Vijay Sales Customer Care
1st floor, The Hub Mall
Nirlon Compound
Western Express Highway
Goregaon (E)
Mumbai 400063