Vijay Sales — Urgent request to replace tv display

V no :-bwg-s-5130728

We have purchase lg led 43um from vijaysales thane branch.
However within short period the display of the tv screen becomes black and not working since we have purchase hardly we have used continuously for 2 months and it under warranty period of within one year. We have contacted both lg as well as vijay sales but yet not got solution to replace the display
Vijay sales has just noted and given the complaint number m2008-b291176 also vijay sales representative over telecom is just blaming us/customer for physical damage of the display this is totally irritating and not taking any kind of responsibility for the warranty. There is not any kind of damage done from our end.
I am very disappointed with this kind of product/service as i was having very much trust in vijay sales brand and i personally recommend my wife to only purchase from any of your branch and within this short period the tv display failed. We are many shops in raigad but as your delivery does not includes to raigad we personally pay additional 4000 rs for transportation so that we will get good product and service from vijay sales but it seems till today no proper solution given.
I would appreciate to resolve this problem and get the tv display replace from your end as within warranty period of one year you can negotiate with lg as well for the display price as we cannot pay entire amount and only can contribute for minimal charges.

If this tv display issue is not replace from your end i will make sure me and my family/relative/friends will not purchase any products in future.

Email :[protected]@gmail.com