Vijay Sales — videocon tv fault

Hi,
I had purchased videocon led tv from ghatkopar west vijay sales branch
But in display some black spot appears and the display quality getting poor day by day
I had already complaint one month before but still i have not received any response from your team and no one representative attend the fault
Kindly do the needful action immediately
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Vijay Sales customer support has been notified about the posted complaint.
Complaint comments 

Comments

Took 6 month
First complaint automatically closed
Answer was I did not pick up the call
Second complaint I personally follow up every day

I am under warranty
Answer was after three years parts are difficult to get
Why then guaranty given for long period

Still pending

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