Vijay Sales — Vise TV Humming issue

Address:

Mumbai City, Maharashtra, 400093

Dear Sir/Madam,

This is with reference to the problem encounter in the TV purchase from your Vijay Sales outlet at Jogeshwari.(Purchase date-7th July 2016 and by the name Shrutika Kavale)

From the start we are facing problem in the audio output port . We have connected a Philips home theatre to TV for sound. We have given output of TV to homeTheatre.

We have connected a set top box to TV and get audio from Philips home theatre. But we don’t get clear sound from Philips thetre.

First we thought that the problem is with home theatre OR set top box and the person from both companies came to solve the problem.

But they have checked their system and proved no problem in their device.

So the problem is with the output audio port of TV which is connected to Philips home theatre.

I also have locked a complaint with Vijay sales on 15th of July(Compalint number SUP001/215711). But every time I get the answer that the technician is coming but nobody yet came to attend the problem.

Their service is also bad as they are not giving any proper satisfying solution

So I request to look into the matter and do the needful.

Waiting for your reply/Support.


Thanks & Regards,
Shrutika Kavale
[protected] / [protected]