[Resolved]  Vijaya Bank — Refund not received to bank account

I have not received Refund of Rs.1399/- to bank account. I was refunded by amazon and i got mail like (This is to confirm that refund for amount 1399 has been successfully processed on 7/17/2020 and the amount should reflect in your account by now.)

Refund Reference # 421320

but after 18 days still not received refund . I enquired amazon about but they said contact customer care but your customer service is not giving enough information about it
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Aug 8, 2020
Complaint marked as Resolved 
issue resolved refund received. thank you
Vijaya Bank customer support has been notified about the posted complaint.
 
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I have not recieved refund please help

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