Claimed

Vijaya Diagnostic Centre Complaints & Reviews

www.vijayadiagnostic.com

1

Updated: Jun 27, 2024

Complaints 180

Resolved

2

Unresolved

178

Bad 😕 It seems that Vijaya Diagnostic Centre has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Vijaya Diagnostic Centre

Having problems with Vijaya Diagnostic Centre?

File a complaint and get it resolved by Vijaya Diagnostic Centre customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vijaya Diagnostic Centre

Recently resolved complaints

View all complaints

Test results were not given even the committed time crossed

extra amount deduction and refund

Most useful reviews

Discrepancy in Medical Reports

Grave Mistake/ Totally name was changed in sensitive reports

Sample collection service

False-Positive Result in RT-PCR Reported

Inexperienced technicians causing pain and suffering

Featured stories

Delaying of cheque and improper behaviour

Charged extra amount for the tests - req - refund.

Complaint against home collection service

Vijaya Diagnostic Centre reviews & complaints page 4

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Tests done in early morning but not recieved reports even after 15 hours of sample collection due to which the appointment scheduled with our doctor has been postponed due to which patient is facing untold difficulties and if any consequences arising therof all the responsibility will be held on the shouldees of management of vijaya diagnostic centre.
Regd ID[protected]...

Helpful

Found this helpful?

Write a comment

I Dr Ramakanth Reddy here to complain about vanasthalipuram branch hyderabad marketing personals
I called them a year back to come visit my clinic multiple times they did not and when i write discount for patients they are not prompt in giving discounts to patients where as other branches of same company are very prompt in giving discounts
I am writing OPG since 21/2 years they don't want to enter my name in Doctors list and...

Helpful

Found this helpful?

Write a comment

Regn. No
[protected]. Of 4/10/21
No.1, No body attends land line no. And also mobile no [protected]. There is no phone equipment, when I went and checked up for the past several days.
Even Till evening, no msg came and I registered complaint in customer care. The no is OCT29473.
When asked at lab when I can get report, they say no doctor is available and even 2 nd october reports are not signed and they say try...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Flat no G8 sapathagiri appartments phase 4 Padhamarao nagar Secunderabad

I am having approved credit form from CGHS for blood sample collection. When I called them they said to go first to nearest diagnostic centre and make bill first and give transaction number and they will send.
I went to musherabad branch but they said they will not make bill because the collection is tomorrow.
I want to know how old age people and patient will go to branch for billing.

It is simply like that...

Helpful

Found this helpful?

Write a comment

A home service appointment for blood sample collection for RPII and PLBS tests was booked on 15 Sep for 16 Sep morning (7:20-8:20 am slot). No confirmation message was sent. When repeatedly followed up on 16 Sep, they kept confirming the booking but no technician has been sent till 12 noon today. The technician number provided was switched off. This is a horrible service where a post op patient was kept starving for 2 hours and no support...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad

A service for home collection of blood sample was booked the previous day. No message with confirmation or technician details were sent. Despite repeated follow up, for an appointment scheduled between 7:20-8:20 am no technician or appropriate response was given until 11:30 am. Whenever called, the representative only acknowledges that appointment is confirmed but technician will reach within an hour. The technician number provided is always...

Helpful

Found this helpful?

Write a comment

Address: Sramika nagar,gajuwaka

Staff response to the patients is not good …. We need to wait for at least 4 hours for getting diagnosed...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Balapur branch

They have said we can come any time from 7am to 7 pm.
But today when I went at 6 45Pm, they are saying that time is up.
This is happened twice.
Wrong information....

Helpful

Found this helpful?

Write a comment

Address: Anakapalle

Sir, I am K Subba Rao have gone to Anakapalle Vijaya medical center for sugar tests to me and to my spouse K Swarna Kumari yesterday morning. (06.09.2021). The reports given are not at all correct as it was shown 430 and 460 before and after breakfast as this much value never came since 8 years and I am fully fit now and no symptoms are there with these sugar levels. Today, I have gone to other lab Ganesh Scans to confirm these sugar levels...

Helpful

Found this helpful?

Write a comment

Address: Chintal branch

Vineetha, sample collector has done rough handling while collecting the sample and I am a pregnant lady..It caused much pain and loss of blood.Give your consultants proper training before onboarding them for blood sample collection...

Helpful

Found this helpful?

Write a comment

Address: Ameerpet

Staff is totally irresponsible... starting from security guard till CT scan technician......

Helpful

Found this helpful?

Write a comment

Address: Nandyal

This is inform to you that I was given a sample for Biopsy in your Nandyal diognosis they was collected Rs 1000/- but they wasnt giving the invoice so kindly arrange to give the invoice for claim insurence

Other wise i will go the legal proceed

Sai Dhaneshs/o M sreenivasulu
VID [protected] 12/07/2021
CELL NO [protected]...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: vijaya talkies road ,hanam konda ,warangal

We have visited Vijaya Diagnostic Hanamkonda branch for a blood test of 6 yrs old kid .
The person who took the samples is unprofessional and he doesn't have lab experience.
He inserted syringe 10 times to get blood sample from my kid hand ....

Helpful

Found this helpful?

Write a comment

I booked slot for collection of blood sample for my mother
As she had to get her CBP, CRP and FBS tested.

I requested them that pls send someone on urgent basis as my mother is not able to get up from the bed.

They confirmed the slot on 12th August no body turned up
I again booked on 13th August yet no body turned up.

Very disappointing service by so called leading diagnostic...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I would like to write about the ill mannered service from Vijaya Diagnostic Center, Vijaya Diagnostic employee collect my nasal swab sample for PCR test at 11:00 AM on[protected], and said that though it is mentioned the report time 18 to 24 hours, you will receive the report by evening 10 PM, it happened in same way for my friend, today 15th August it is 10:45 AM, still I did not receive my report, I need to submit the report to board the...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad

I have booked for home sample collection for my parents Shri K Nageshwar Rao and Smt K Syamala Devi on 22/07/2021# 0645 slot. Till 0830 hrs nobody came and when I called customer care(Hyderabad)) they said due to rains this problem has occurred. Then I asked them to reschedule my booking to 23/07/2021 #0645 slot was again confirmed to me. On 23rd also nobody came.On calling customer care they told me that within half an hour your technician...

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Address: Himayatnagar

We have given blood on 18th July 2021 ie. Sunday in Himayatnagar branch. On the bill it was written that the reports would be ready by Monday 19th 7PM and it was confirmed orally as well. But today is 22nd and still the reports are not received. We called to check on report status on 21st Wednesday, they told that report would be ready by next day. Today, we waited till after and when we called the lab around 2PM they are saying that the...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad

Https://www.complaintboard.in/

Vijaya Diagnostics Center MD/ CEO seems to running this lab for just making a lot of money but when it comes to providing the service THEY FEEL THAT THEY ARE GIVING IT FREE OF COST AND CAN HARASS THE CUSTOMERS/ PATIENTS IN A BIG WAY.

There is no provision even to escalate an issue at the next level about an employee. I have been trying to call the Ameerpet Center (at least I would...

Helpful

Found this helpful?

Write a comment

Address: Nagaram

Mam, Sir, I have reached AS Rao Nagar Branch at eve on 9th Jul, and asked for tests CBP, CPU, & CUE. All fees collected and waiting for 30min later been called for tests and finally instructed CUE test you come tomorrow as sample sending cut off is over. Here, I want to inform 1. If you do not have service available immediately inform patient or customer immediately before we pay Bill's. 2. It is not your Admin dept. mercy for taking tests...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

The front desk - Don't care
Call Center - Have no idea

Basic test reports take forever.

Please don't use them for any important tests... patient may die before getting the report...

Helpful

Found this helpful?

Write a comment