Vijaya Diagnostic Centre Complaints & Reviews

Yesterday i lodge complaint against Rajesh samples collecting person but without going my complaint sending same person totally wrong and unacceptable. Decided not give samples to your lab.
Dr.Narasimhan

Writing this to inform you that the services received from your lab(vijaya diagnostics)was pathetic and it was completely unsatisfactory
Yesterday my husband waited for more than half n hour to make bill payment in advance, today we went for ultrascound scan, today also we were waiting outside almost for an hour, they asked me if i get urine then they asked me to come inside..
Then my bladder was full and i went inside, the...

I visited to Dilsukhnagar branch for Rtpcr test for my father.. I booked the slot for 8.00am and when I visited the branch and done with the formalities after that they made me to wait for 1hour saying technical person went for breakfast.. Is there only one person in whole branch to take the test.. And the same situation repeated with me every time.. I went in different time once I went at 9.00am and today 2nd June 2021 I came at 9.30am to this branch for Rtpcr test for my wife.. Same situation technical person went for breakfast.. Vijaya Diagnostic has only one person to take the test???.. Im just taking this to the notice of the management..

I requested for a home service to collect the sample of my parents, on 31 st of June this people gave me a time slot from 12 to 6 but on that day they didn't end up coming, I called them at 7 :30 and they reseduled for the next day and told us that it's on the priority list the technician will arrive between morning 7 to between 12, even after waiting for the whole day these ppl didn't come to receive the sample, I made a call three to four time but they told every time that technician are on the way they will come before 6 it's been since two days my parents are waiting for corona test, they are above 70 years so for them travelling during pandemic is not easy, and I live in a different State travelling all of a sudden is not possible, so I asked for there home service, but they are so irresponsible and Have worst service I have heard of .

Dear sir,
i am herewith sending two reports o[censored]rine culture one is done at vijaya diagnostics balapur hyderabad on[protected] & the other one is at rainbow hospitals lb nagar,
in balapur vijaya it is showing positive & in rainbow it is showing negative.
I request you to kindly take action against vijaya balapur or where ever the reports generated.
It has created panic among us and even doctor also disagree with...

I booked home sample collection for covid on 28 on the day of sample collection technician didn't turn up where it was on priority basis n when am calling to branch landline as well as mobile number of moulaali branch there is no response

Dear Management,
L.B.Nagar front end staff is very rude arrogant, generally they never pickup call and if we enquiry about anything, their behaviour is not appropriate, if possible please trend them. For any enquiry May not need to visit office but they did not left nay option with us, you May also call on same number then you will realise.
Not sure why scanning facility not working in LB nagar branch. We are facing lot of challenge to travel in dilsukhnagar branch. If possible, please reopen it.

We are paying the bill but in serious situation we didn't ask the bill.after that we are ask the bills.staff said that bill error past 1week.worst service

I have been trying to book an appointment for home collection today
17 May 2021 and I have been calling since 3:30 pm. Appointment was not booked due to technical issue and no one has called back . I am calling for an OLD LADY in this COVID TIME .
It's bad.

I was advised to do CT Chest for respiratory problem but they tested for covid with out referring doctors prescription

Reports are not received on time.very irresponsible and careless behavior towards patient health. In case of emergency whenever we call for any information nobody answers the call.. they never answer any call. In such a case how will any issue be resolved. They are very rude to the patient and do not get the work done on time. Very highly careless behavior

Dear Sir/Madam,
We have booked home visit Covid-19 (RTPCR) Test, through Vijaya diagnostic customer care. For my uncle.

Test sample was collected on dt : 24/04/2021, and they said it will take 3-4 days to get the report. But till date we have not received the report.

We have tried many times to view the report on web log, by using the Userid : 11214976 and Password : QSBC1970, which was mention on the...

Hi Sir,

i have visited to Vijaya Diagnostic center, HImayat nagar on 19th March -2021 for MRI Brain scan for my chaild ..and Paid full amount of 7000/- .. But MRI not done due to my chaild is not suppoted .. so i have filed application for Refund the amount .. But still i have not recived refund amont.

Pt Name : Mast MRUNAL
Reg # [protected]
UHID #[protected]

Hi Team,

Yesterday I booked a Home sample collection service from Vijaya Diagnostic center. The collection was for Fasting Blood Sugar, Complete Urine, RFT. These were allocated in the morning slot at 7:00 AM IST on 8th May. and Post lunch Sugar was allocated at 12:00 PM IST the same day.
I have received a confirmation on my booking and the Agent's name is V.Hemanth Mobile number : [protected].

He was...

Hi My name is Manoj I gave RTPCR sample in Vijaya diagnostics, now can you help me with the ICMR SRF form. attaching the same in attachment.

I got my blood test done for maleria, typhoid and dengue on 17th of April. Paid rs.3970 for the test, but didn't receive the report since 10 days.tried calling ur diagnostic centre many times.either u don't pick up the phone or i[censored] pick up then you say that you will get the report in 2 hours but this 2 hours has not come since 10 days.if I don't get my money back then I'm filling police complain against your diagnostic centre

Dear sir, today I came to boduppal branch for RTPCR test . At same location pregnancy ladies scanning, covid patients .how the management allowed such type of neglegency .
Same location covid patients and pregnancy ladies are waiting . Very neglegency by the management boduppal branch.pl take necessary action . Testing staff also very neglegency

Inordinate delay in getting reports.
My. REGN. No.[protected] fvg. Mrs. P R Padmavathi. l have given samples for test on 26/04/21 for 6 tests at Your Karkhana branch. Out of 6, 5 reports received same day. One report is still pending. For want of one report my consultant with Doctor is getting delayed., and the Patient is suffering. I approached the Centre Manager's, Level I and Level II, they listen to my Greviance but the reason for the delay is not informing. They are not lifting the mobile calls also leave alone the reply. This is the customer service you are giving.
I want the report immediately failing which I may approach higher authorities.

I have booked a slot for today 24/4/2021 for RTPCR sample collection. No one turned up till now and the irony is getting through their call center number is like visiting Kailash with life. Horrible service. When you cannot handle first thing disable online slots. We understand the situation, but fooling customers is a sin. Please refrain from doing so

Murali

Day before yesterday I gave rt pcr sample at Nandyal(518501) vijaya diagnostic centre, I was told the report will be delivered by evening today.but now they say it's tomorrow.