Vijaya Diagnostic Centre — Complaint regards to Home sample

This complaints regards to Home sample Collection.

I have booked a slot for Home sample collection on 17/04/21 between 11.30am to 12.30 pm. None of any executive called me for taking sample...
So, I have rescheduled the slot on 22/04/21 @ 11.30 to 12.30pm. Today also no response from home sample Collection executive...

I have escalated the same issue to Customer care executives..Eaither they do not have any proper idea or they are not giving the ample collection executive Name and contact no.

*** Connecting to customer care no will take minimum 30 min time...

When they are booking the slots, the sample Collection executive has to visit..otherwise what is the fun to Booking the slots...

Today When I had discussion with a customer care team, again they are reshuding tomorrow 23/04/21..eventhough they are not in position to confirm about the person visit..

Request to concern team who is taking care of complaints to accelate the same to your higher authorities ..

Thanks

Regards
Rathnakar.
[protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vijaya Diagnostic Centre
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    153
    Pending
    0
    Resolved
    2
    Vijaya Diagnostic Centre Phone
    +91 40 2342 0423
    +91 40 2342 0425
    +91 40 2342 0424
    Vijaya Diagnostic Centre Address
    3-6-16 & 17, Street No. 19, Himayatnagar, 29, Hyderabad, Andhra Pradesh, India
    View all Vijaya Diagnostic Centre contact information