Vijaya Diagnostic Centre — Delay of RT PCR test results more than 72 hrs

Home sample collection of RT PCR swab was taken fro my father aged 82 on 13 April.
Results of the RT PCR results not yet provided.

Test results of RT PCR test of my mother aged 72 taken at the same time and day was provided on 14 Apr

When called and enquired (at the Call-in no.[protected] we are told that there is technical problem.

Getting to know the test result is both very critical and urgent. Request resolution of the issue ASAP. Otherwise will be forced to take to Consumer Court and report in media