Vijaya Diagnostic Centre — Refund issue

Address:

G04, tulip E, Garden Housing Society, Daredia road, Kompally

I have taken Master Health checkup package and HLAB27 at Vijaya Diagnostic Suchitra on 4 Aug 2022, we have the sample in morning and night we were informed that we need to submit the prescription or else the test cannot be performed. As the patient was guest in Hyderabad, the sudden prescription request could not be fulfilled, the centre promised for a refund of Rs. 3800 for the same. Same day the test was being performed in another lab as per the requirement. The bills are attached.
Now the centre phone is always switched off and the customer care is asking to call at the centre.
Very disappointed to know such big organisation is so unprofessional.