Vijaya Diagnostic Centre — Technician Not coming to collect sample after giving appointment

Address:

501 surya pearl apartments SBI colony St 9 gandhinagar new bakaram hyderabad

I have booked for tests( serum electrolytes, serum creatinine and RBS and time slot given for collection of the sample was 12.30 -13.00 Hrs today.

The technician has not turned up till 15.24 Hrs. My efforts to contact the home collection number 2-3 times did not succeed as the number was disconnected.
I booked for this tests today slot as I have appointment with Doctor at Apollo for tomorrow.
Vijaya Diagnostic center has failed miserably in the service and there was lapse of minimum service at least a call from the technician information his inability to come so that i could have booked with other pathological center.
I am your PV customer and using the services for the past 10 years but find there is a slippage of efficiency level. This is the second time the same is happening.