Vinay — bill not paid to dth

Address:

Pune, Maharashtra, 411014

Sir
I made transaction on 01 mar 19 for the payment of airtel dth recharge from google pay App from my mobile of Rs 300/- the amount debited from my bank account which is linked with google pay App but my Airtel dth not recharge. When I complaint for this to airtel they told me that payment not received by them of Rs 300/- . so please do the needful my money should be refunded to my bank account which is linked with google pay or paid to dth. Screen short attached for ref.
DTH ID - [protected] (Airtel DTH)