VIP — Poor inferior quality of vip bags!

Address:Rangareddy, Andhra Pradesh, 500005

Iam attaching a video review of my VIP bag!

https://youtu.be/wOk0Vao45GY

I got this VIP bag in 2007. Got it replaced as it was defective..Used it 4 to 5 times and kept it in my storage. Pulled it out after 5 years for washing and guess what?!! Opened the chain underneath and found the plastic padding disintegrated! Now whole bag is useless! Never expected this from leading Indian brand! My family had been using their bags since decades..They had good quality then. But seeing what i saw today, my trust with VIP has completely vanished.
I called them up and they told they can repair it and charge me 600 Rs..And I have to travel 40 KMs to get this fixed. Why to charge when its the fault of VIP to have used inferior quality material for making these bags and charging us premium for it!
In future I won't buy a VIP product.

My Contact Details:
Name: Krishna
Ph No: [protected]
Email: [protected]@gmail.com
+1 photos
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Using the backpack blk 00ws000a001 from last July ...it got damaged ...
poor performance, need solution

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    Saroornagar
    Andhra Pradesh
    India
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