[Resolved] Virtual Travel Guru — hotel booking and cab booking | |||||
I Was Booked a Kerala Holiday Package with Virtual Travel Guru, They Said me All 6 Night and 7 Days Cost Is 32700/- Rupees including Hotel Stay And Cab for 7 days From Ernakulam Railway station to Trivandrum Railway Station And Train Fare Is 2570/- Extra. In advance, I gave them 24900/- Rupees But They Just Booked Train Ticket Only And They Also Not Refund Any Amount. kindly Help me Out How Can I filed a Complaint Against Them. Was this information helpful? | |||||
Apr 7, 2018 Complaint marked as Resolved He is committed to me he will refund my money. Feb 12, 2018 Updated by Sunprit gupta Prince is very Unprofessional as well as the liar, He told me he will Return my money in 2 parts.1st payment he will do on 30th January 2018 and second on 5th February 2018. but he is not done a single payment and Prince daily says that ill do payment today evening before 5 pm but he not done any payment. initially, he says that I am suffering from dengue and after that, he says my operation has done, that's why I am unable to done payment but I will do your payments in the same day but after 5 pm he is not receiving phone calls and not reply for the massages.    | |||||
 3 Comments | |||||
Comments
The guy who operates this organization is Prince with rajesh & they work Hand in Glove with local Kerala Operator Vijayraj. I had booked a kerala holiday package from mumbai with this travels (2N-Munnar, 1N-Thekkedy, 1N-Allepey-Hoseboat, 2N-Kovalam) on[protected]. This package cost was ₹41700 out of which ₹15000 were done Nift in Virtual travel guru's account after that he did not provide any booking confirmations for hotels had to pay for hotel at munnar from self pocket, dinner was included in the package but I had to pay for it from my pocket, in thekkedy also had to pay for hotel & dinner after thekkedy check he did not book houseboat as promised & as we had a small baby with us did not want to take any risk so re-scheduled our air line tickets by paying extra from our pocket & returning back to Mumbai. when tried to contact he does not pick up the phone, has not refunded the money yet & uses abusive language he is a complete fraud Agent. his licence should be revoked there are several complaints about him on internet hea has duped many innocent customers.
Reply
sksahni's reply, Mar 12, 2019
Dear, I have also cheated by this travel agency and i would like to fight against this agency together. my no. 9212301416
Please send me your no. On my whatsapp [protected] I have also same problem he has done same with me send me ur no. I will cal u
sksahni's reply, Aug 6, 2018
Mr. Ronak, I have also cheated by Virtual Travel. call me on 9212301416
sksahni's reply, Mar 12, 2019
Dear, I have also cheated by this travel agency and i would like to fight against this agency together. my no. 9212301416
Virtual Travel Guru is fake agent . He I have also same problem he has done same with me & other person. He speaks very rudely. Still 3 persons in manali from kolkata .He did not provide any booking confirmations for hotels had to pay for hotel at srinagar from self pocket, dinner, breakfast, baltal to sri nagar cab. Srinagar site seen was included in the package but I had to pay for it from my pocket.