Vishal Mega Mart — charging for cloth made carry bags

Address:Gandhi chownk ,pathankot, Pathankot, Punjab

Two days back, i went for shopping at vishal mega mart at pathankot near dominos landmark gandhi chownk. I have purchased amounting rupees 1241 and they charged rs 10 for each carry bag as they are unauthorized to charge for the same, this is ridiculous and against consumer services even i have discussed it with the staff member complelety denies that he wont be able to help because they are instructed to charge even for the carry bag and suggest me to talk to manager then i asked for complaint desk, moreover they dont have any complaint register to file.
Kindly help
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Dear Customer

Please accept our sincere apology for the delay in response.

We appreciate that you raised the concern .

We have decided to charge a nominal price to recover the cost of the Eco-friendly bag that we offer .

However this is not mandatory to buy it from our store. You can bring your own bag to carry the merchandise.

Thanks and Regards
Customer Support - Vishal Mega Mart
[protected]

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    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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