Vishal Mega Mart — complaint against store manager of vishal mega mart nit-1 faridabad

Address:	Faridabad, Haryana, 121001
Website:	www.myvishal.com

Hi,
My self Rakesh K Singh, I am the customer of your store last 8 years.
Yesterday I visit for shopping at your Vishal Mega mart NIT-1 Faridabad store on15 August 2018, when i completed my shopping or billing i have move to go but when i have reach at exit checking point of Vishal Mega mart store there have one extra unbilled item in my bag, i don't know how it come in my bag, but when the checking staff see they told i stolen this, and i shocked when i go to manager of store they also called yes this is your fault you thief and told me to pay this item cost and it will not give after paying or they will not give the pay maount bill or not item, and force me to pay this bill, I am requesting this is not mine and i don't have need this you keep it in your store but then start to abusing, when said i will not pay without billing receipt or item then focibly pressurized to pay amount and told he was give in billing receipt or item.
I am also request we don't need or not want to purchase it you may please return it or if not then you have give the bill item and receipt. but after that they have start miss-behave abusing and call the police...

I am shocked how the level is vishal mega mart manager or staff.
I have also tried so many time to call head office of your gurgaon but no one is picking call.
After coming the police they balmmed me, after that this morallity i understand this behave or store is not good for customer.
And at the last i will pay or recieved bill but not received my item.

It's very shameless for future bussiness.

your are requested to please enquiry on this case or check the CCTV footage how this store manager behave to your customer.

I hope you will take hard or needfull action on that.
I am waiting for your response.