Vishal Mega Mart — Lp gasstop 3 burner tg35053s faulty

Address:

Kolkata, West Bengal, 700052

Dear Team,
I have bought the above mentioned Item from Vishal, ( VIP Road, Kolkata ) Outlet. In the month of November, and found it faulty. I have complained to customer care and outlet manager several times, but, regrettably none of your executive has taken it seriously .

When I am switching off the gas supply to the Gas-Top even then there is a burning component I find lit under it. Earlier one of the complains had effect and the customer service send a service man to check the Gas-Top. For the timing he said that the Gas-Top had no defects in it, but, the same night we encountered this problem again.

This problem is endangering us. And can be disastrous, so I request you to take appropriate actions immediately to avoid any accidents.

I am enclosing a video for your reference/evidence.

Sincerely,
Navin Sharma
Kaikhali, Ghoshpara, Opp. BSNL Telephone Exchange.
Contact No.- [protected]