Vishal Mega Mart — Misbehave by employee

Hi,

Today (04.11.2021) I have visited your Vishal Mega mart Paltan bazar branch, Guwahati, Assam, for shopping and after shopping when I am going to pay the bill in cash counter and I am in big line and when I was reached the cash counter then the cash counter boy told me that counter is closed now and go to another line. Then request him politely that from long time I am in this line please make my payment. Then told me roughly and behave like nonsense way in front of other people. And don't clear my payment also. Then I complain customer care then one employee A. Kumar, he also don't ready to listen to me and same behaviour. And I have raised complain to S.M. and he refer the case to Mr. Mriganka kumar Dena (ASO). But still I am not any answer from his side.

In this process I have lost my time, also lost my time to buy the products. Its totally waste of time. Its totally misbehaving me and after that no feedback or nothing from them.

So request you please check the case because this this kind of employees behaviour to consumer make bad reputation of Vishal Mega Mart.

This is kind information and complain raise to your employees behaviour. I hope get proper feedback from your end.

Thanking you.

Rajdeep Dutta
Guwahati