Vishal Mega Mart — misbehavior of employee

Vishal Mega Mart — misbehavior of employee

F Fahad@matin from Bengaluru, Karnataka Oct 31, 2017

Dear sir, today 31/10/2017 anout 12pm i went to vishal mega mart at 31/9 hosure main road rupena agrahara bommanhalli banglore-68 and bought a sando it was of 199 rs buy one and get one free i did not notice that it is in the offer of buy one and get one free When i went to cash counter girl was at counter taken money and did not tell me that it's one free also But when i reach at gate for going out then security ask that it's one free with this you did not take Then i come back at counter and jst normally asked you should have tell me about that She got angry and started shouting on me that if you did not bring then why i would i tell you I was so astonished that how some body can misbehave like this Please do take action on this how she can misbehave like this with the customer Was this information helpful? No (0) Yes (0)

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Comments

Abhiman 1

from Delhi, Delhi

Nov 6, 2017

I have purchase a mixer grinder TMG 3854 s before 2 week ago from vishal mega mart pvt ltd at Goalpara, Assam . but still grinder blade is broken. so that i need service and i need this product replacement.

Vishal Mega Mart's reply, Nov 17, 2017

Dear Mr. Singh,

Please accept our sincere apology for inconvenience caused to you.

We are pleased to inform you that the said product is under warranty and you may avail the same by contacting the Service Helpline i.e 1800 4255 548.

Please be informed our service helpline is operational on Monday to Saturday from 09:30AM to 06:30 PM (National Holidays are non-operation for service helpline)

Thanks and Regards
Vishal Megamart - Customer Support
[email protected]
011 - 395 88 600

Vishal Mega Mart

from Bengaluru, Karnataka

Nov 17, 2017

Dear Customer

We appreciate that you brought this to our notice.

At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

Please allow us another chance to service you again. Hope we will be able to measure up to your expectation.

Thanks and Regards
Vishal Megamart - Customer Support
[protected]@vishalwholesale.co.in
[protected]