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Vishal Mega Mart Complaints & Reviews

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Updated: May 26, 2025
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Vishal Mega Mart reviews & complaints page 60

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S
Suseel KC
from Delhi, Delhi
Oct 28, 2017
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Address: New Delhi, Delhi, 110045

Sir,
I have visited above mentioned vishal mart on 19th oct 17 at around 0500 pm hrs. While entering into the
Mart i have given one package to your guard and he handedover one token (No.7) to me. After billing i forgotten to collect the package from the guard. After one hour around 0700pm i again come back to your mart to collect my forgotten package. But mart was closed and one guard was available at the door and i enquired about my package. He searched the cupboard and told that package is not available in the cupboard and tomorrow you can collect from mart when mart open. On 20th, again i visited your mart and enquired with mart manager about my package and after searching he told that no package is available with him. The token no.7 is available with me. You are requested to take up matter with mahavir enclave vishal mart and handedover my missing package to me at earliest and it will improve your goodwill among the customer.

Thank you.

Suseel kc
16-b, pink apartment
Sector 1a, dwarka.
Nd - 45
Ph. [protected]
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    S
    Sudbha
    from Bhiwadi, Rajasthan
    Oct 26, 2017
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    Address: 122001

    I m general manager of my company at gurgaon. We procured bulk gift items from your store at sector 14 gurgaon. I wanted one steam iron to be exchanged with high price item from this store. The store manager refused. Need an urgent solution.
    Out of bulk purchase made by our company from your store i want to exchange one steam iron and want some other item more than the value of one steam iron.
    Oct 29, 2017
    [email protected]'s response
    Sir Xchange Kitna Din Tak HotA h
    Dear Customer

    Thank for giving us an opportunity to assist you.

    We understand your concern. However, the said product falls under electronics & electrical category, which are non-returnable product.

    We as company believe in Customer first. However, there are products and categories where we are bound with system and policy.

    Thanks and Regards
    Vishal Megamart - Customer Support
    [protected]@vishalwholesale.co.in
    [protected]
    Sir Xchange Din Tak Hota h
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      A
      Ashwini singhal
      from Delhi, Delhi
      Oct 24, 2017
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      Address: Ghaziabad, Uttar Pradesh
      Website: [email protected]

      I am ashwini singhal s/o lalit singhal from raj nagar ghaziabad, my employ id:- 6025910. I want to say that my senior manager abhishek pal from branch of vvip rajnagar extension g. Z. B. He was submitted my resignation letter without my permission and then suddenly he told me that you are fired from the job without any information and warning to me. He was generally use to me in the time period of festival so, i kindly request to you please take a serious issue of me and take a right judgement of all this and my one more last request is that plzzzz give me a my salary on 1st of november of this month and according to protocol of company my relax amount give me though a final process of 45 days.

      Thank you
      Ashwini singhal
      [protected]
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        V
        Vikash Bhatia
        from Raha, Assam
        Oct 22, 2017
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        Address: Tinsukia, Assam, 786125

        Today dated 22/10/2017 i had purchased shirt from vishal mega mart tinsukia, sale offers but the shirt was not fit for me regarding size. After 20 mints when i went to exchange asking for a slightly bigger size they refused to do so. No exchange was allowed as per them on sale products. I got cheated. Never ever i visit again to this mart. Please help me replace my product.
        Oct 22, 2017
        Updated by Vikash Bhatia
        IF NO EXCHANGE WAS ALLOWED THEY MUST PUT ONE SIGNBOARD THAT NO EXCHANGE IS ALLOWED . WHY DO THEY CHEAT US ?
        Oct 24, 2017
        Updated by Vikash Bhatia
        STORE KE BAHAR SALE ME BECHTE HO DISCOUNT KE SATH AUR WO REPLACE NHI HOTA HAI, KANUUN TO ACHA HAI PAR KRIPYA EK SIGNBOARD BHI LAGWAYE WAHA PE KI YE REPLACE NHI HOGA . Sirf customers ko cheat karna achi baat nhi hai
        Dear Customer

        Please accept our sincere apology for inconvenience caused to you during your recent visit at our Nangloi store.

        At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

        We request you to please share your contact details and bill number at [protected]@vishalwholesale.co.in or call us at[protected]. So, that we may get in touch with you in this regards.

        Thank and Regards
        Vishal Mega Mart - Customer Support
        [protected]@vishalwholesale.co.in
        [protected]
        Dear Sir,
        I have purchased 2 paints (buy 1 get 1 free) from Vishal Mega Mart-Mangolpuri store yesterday at 7:41 pm .
        1 paint is not fit to me so i want to change it but my bill has been lost .
        So request you pls suggest me .
        Mobile number registered with bill is [protected].
        My money 205 is deducted from my card but no order is placed.
        I made a payment through Mobikwik. Amout deducted by no order placed.
        I lost my money. Please help.
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          S
          Shaka Chandel
          from Duliagaon, Assam
          Oct 22, 2017
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          Vishal megamart in dimapur where manager don't have any manner to talk and helpers are just busy in their own work if we customer ask as then there will be no action or help... On diwali occasion we baught 6 tea set and out of 6 one was tea sets one set was damaged and next day when we went to exchange it then e manager misbehaved so we want a action against them it's a request and and at last they said ki bahar dhake maar ke bhej denge
          +1 photos
          Dear Customer

          Please accept our sincere apology for inconvenience caused to you during your recent visit at our Dimapur store.

          At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

          We request you to please share your contact details [protected]@vishalwholesale.co.in. So, that we may get in touch with you in this regards.

          Thank and Regards
          Vishal Mega Mart - Customer Support
          [protected]@vishalwholesale.co.in
          [protected]
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            C
            Chandan Roodkee
            from Dharmsala, Himachal Pradesh
            Oct 21, 2017
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            There was a purchase of rs.2530/- against bill no.073/[protected] from counter no.1 dated 18.10.2017 from cashier no.[protected]/51457 at 20:42:11 pm in which item code [protected]\9619/diper was bought which i tried to return dated 21.10.2017 at 17:00 pm but i was refused not to return or exchange by available manager mr. Pradeep. I am a regular client of vishal but such things decreases our moral to be with vishal. If item can be exchanged or returned it is a part of service which should have been followed and expecting the same, please do the needful.

            Regards
            Chandan roodkee
            Dear Customer

            Thank you for writing us.

            At Vishal Megamart we keep the customers at the focus of all activities and hence, we have a customer friendly return policy which cover all products apart from Electronic, Utensils, Personal care and Hygienic products.

            You would agree that you also won't like to buy a returned Hygienic goods for yourself and hence, we can't sell a returned hygienic goods as well.

            However, if still you are not convinced then you may write us at [protected]@vishalwholesale.co.in sharing the reason for return.

            Thanks and Regards
            Vishal Megamart - Customer Support
            [protected]@vishalwholesale.co.in
            [protected]
            Be it of any personal Care products but please accept exchange and return policy if any products seal is not brokenhearted or opened. If not this policy is never satisfied.
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              S
              Smartt
              from Haldwani, Uttarakhand
              Oct 20, 2017
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              Address: Aligarh, Uttar Pradesh, 202001

              It was simply cheating with the consumers. As they given an add in a news paper that india gate basmati rice is selling at rs.285/- (All inclisive). So i visit the vishal mega mart store at sodhi complex 2 in aligarh (Up). Than i went to the grocery section and found the india gate basmati rice was kept with the given price tag for rs. 285/- so i took that packet from the mention section, but when i went to the counter, i have to wait at least 25-30 min. For the billing of ma product. Whereas only 2 counters were open out of 6-8 counters for such a fest day like diwali.. Even after 30 min. When i have given ma packet of rice for billing the cashier told me that the price of the packet was 299/-. How it comes to 299/-. Whereas i took the packet from the section mentioned with 285/-. Pricetag.. So i told the same thing to the cashier and he just called someone from fmcg dept. And i was just waiting that someone ll come and attend me for the same. But than still i have to wait for 15-20 min. Than after asking again and again the cashier told me to talk with the person who was handling the help desk. I told him about the incident after that also the fmcg person came after 10-15 min. Later. And again went to check for the product in the same section. And he came back after 10 min. And informed me that the rice packet that i took from the section of 285/-. Price was not for rs. 285/-. Even he took an other quality packet of rice and trying to confess me for that packet is for 285/-. So i ask that it was not kept anywhere in the section that mention. Rs. 285/-. And than after wasting my one hour in your aligarh store i decided to left from there as well as nvr evr shop from your store. It was simply cheating with the customers where you kept the high price product in place of low price mentioned product, so the customers ll take the product and when they ll go to the counter you took the high price and when any customer ll come to query at the same time take the another product from somewhere else that u kept behind the customer range for just increasing your sale vishal mega mart is cheating with the customers. It was my worst experience with vishal mega mart at aligarh (Up). Now i ll never ever visit to any of the vishal mega mart store. Even i ll prefer to all of colleque to not to shop with vishal whereas easy day is the best choice to get shopping for groceries...
              Very dissatisfied...
              Dear Customer

              Please accept our sincere apology for inconvenience caused to you during your recent visit at our Nangloi store.

              At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

              We request you to please share your contact details [protected]@vishalwholesale.co.in. So, that we may get in touch with you in this regards.

              Thank and Regards
              Vishal Mega Mart - Customer Support
              [protected]@vishalwholesale.co.in
              [protected]
              Dear Concern,
              I purchase of some product on Vishal, Bhengal on[protected]. When i check i got one product was missing and gift item are given.

              Missing product - PICKLE- RS- 95
              Free Product - RAWA - Buy 2 get one free.

              Invoice no - 323/[protected]
              Counter no -1
              Casher No[protected]/6013419

              My Contact no - [protected]
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                A
                Annu Kaushik
                from Delhi, Delhi
                Oct 15, 2017
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                Address: New Delhi, Delhi, 110041

                I m complaining abt vishal mega mart nangloi branch. There manager was so immmanerd has no sense to how to talk to customer. Nd there staff also has very poor attiqutes... Pls don't purchase any item from the vishal mega mart.. They has no sense of responsibility or no manners to how to deal to customer. Pls shop from reliance fresh or easy day... Plsssss do...
                Dear Customer

                Please accept our sincere apology for inconvenience caused to you during your recent visit at our Nangloi store.

                At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

                We request you to please share your contact details [protected]@vishalwholesale.co.in. So, that we may get in touch with you in this regards.

                Thank and Regards
                Vishal Mega Mart - Customer Support
                [protected]@vishalwholesale.co.in
                [protected]
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                  V
                  vandana “CraZtiEst VidEoS” singh
                  from Chandigarh, Chandigarh
                  Oct 13, 2017
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                  Address: Panchkula, Haryana

                  Sir mene kuch saman liya tha vishal mega mart se toh mene us saman k liye debit card diya counter pr peyment krne k liye pr unhone mujhe bola ki aap ka card ni chl rha toh mene saman wapis kr diya or jb mne phone mai message dekha toh meri payment ho gai thi mtln us saman ki payment ho chuki thi mai ek hafte se chakar kaat ri vishal mega mark wo phle unhone mujhe bola ki 24 hrs mai aa jyga balance but nhi aya mai fir gai unhone bola ki 48 hrs wait kro or mene wait kiya pr fir ni aya balance or mai fir gai toh unhone bola 72 hrs aise kr kr k mujhe chakr katwa re hai or bol re hai ki aap bank mai report kro or bank wale mujhe bool re hai ki payment ho chuki hai toh wo balance wapis nhi milega mai kya kru?? Wo payment wapis kaise milegi mujhe jo cut ho chuki hai bina saman liye
                  Same problem i am facing now .on 16 oct i am in rajouri garden vishal mega mart . They said me the debit card didnt work but payment was deducted from account but they are said sir we dpnt get any payment then i given 2000/- rs and now after 24 hr they didnt return back my account . [protected] it is customer care number she doesnt know how to talk with customer and also she didnt have any solution .and now she saying payment will be return from that store or wait for 10 to 11 days . Very Bad service we want only our amount but vishal mega treated us as like we want loan from vishal mega mart . My register no is [protected] and also share i cash payment slip also . If any respect left on vishal mega mart then solve this as soon as
                  Vishal Mega Mart's reply, Oct 23, 2017
                  Dear Customer

                  Thank you for bring this issue into our notice.

                  We request you to please share below mentioned details at [email protected]. So, that we may check and resolve the same.

                  1. Bill date & Bill Amount
                  2. Bill Number
                  3. Number debited Transaction along with Transaction Amount.
                  4. First & Last 4 Digit of transacted card.
                  5. Scan copy of Bill / Store name & Address

                  Thanks and Regards
                  Vishal Mega Mart - Customer Support
                  [email protected]
                  011 - 395 88 600
                  Dear Vandana

                  Thank you for bring this issue into our notice.

                  We request you to please share below mentioned details at [protected]@vishalwholesale.co.in. So, that we may check and resolve the same.

                  1. Bill date & Bill Amount
                  2. Bill Number
                  3. Number debited Transaction along with Transaction Amount.
                  4. First & Last 4 Digit of transacted card.
                  5. Scan copy of Bill / Store name & Address

                  Thanks and Regards
                  Vishal Mega Mart - Customer Support
                  [protected]@vishalwholesale.co.in
                  [protected]
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                    P
                    Priyanka Shrikhande
                    from Korba, Chhattisgarh
                    Oct 10, 2017
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                    billing

                    So I along with my husband happened to visit VMM indore for buying gifts for our parents for diwali...we choose around 6 things to purchase in about half an hour...it took us more than 1 hour 2 get d billing done...and no...there wasn't any unimaginable rush or something...dey were just plain slow...trust me dis happened to me 4 d 2nd tme...hence...guys [censored] really wanna get customers...train ur billing guys...ur service s simply Goin 4 a...
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                    J
                    Jacob zadeng
                    from Kolkata, West Bengal
                    Oct 10, 2017
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                    Address: Aizawl, Mizoram, 796014

                    Dear concert, please solved my problem.

                    Hi, mam /sir i am from, aizawl mizoram, and i had visit, aizawl store for marketing. But during i make some marketing, i hear some discussion of staff, about promotion.

                    When i had hear that kinds of this, a get very angry about negative promotion.

                    One of the staff, (John) is directly promoted to senior associate, he has no experience, and he had no section in the store, he take a round, and shouting to the staff.

                    As i'm a company employees, please solved the problem for the staff, they make complained to the store manager, but no action is taken.

                    I suggest you that,

                    Promo down from senior associate, he is not fit for his rank.
                    And no manners or politeness.

                    Please solved my problem and let me know the answer again.

                    Thank you.
                    Oct 10, 2017
                    Updated by Jacob zadeng
                    And Please hide my mail, name, if it possible, please ask me, again by, mail.

                    Thank you.
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                      K
                      Kutiyal Richa
                      from Nagram, Uttar Pradesh
                      Oct 5, 2017
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                      Address: Jaunpur, Uttar Pradesh

                      Hello sir,
                      I bought the clothes from vishal mega mart lucknow n i used my debit card and it decline 3-4 times so they told me to pay in cash. I paid cash 865 rs but my debit card debited 865 rs 2 times (Total 1730 rs). I want my money so i req u to my cash is credit in my account. They told me to wait for 48 hours, it will be back but today is the 3rd day of the working hours of bank.
                      Dear Customer

                      Thank you for writing to us.

                      We request you to please share below information at [protected]@vishalwholesale.co.in. So, that we may check with the concern department resolve the matter.

                      1. Date of Transaction / Bill date
                      2. Bill Amount & Number Excess Debit Transaction
                      3. Store Name / Address
                      4. First and Last 4 digits of transacted card

                      Thanks and Regards
                      Vishal Megamart - Customer Support
                      [protected]@vishalwholesale.co.in
                      [protected]
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                        V
                        Vipendra Tripathi
                        from Raipur, Chhattisgarh
                        Oct 5, 2017
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                        driftwood & maves cloth color fade issue

                        Dear vm team,
                        I m not satisfied with urs wear items, ek time tha ki jab bhi muje jeans lena hota tha to mai kabhi bhi koi options nhi search krta tha sirf vishal megamart jata tha or full satisfied hota tha.. But ab wo baat nhi rahi apke brand me driftwood or mavis ne to jo rahi sahi kasar bhi nikal di..
                        In dono brand ke mene kam se kam 10 pairs purchase kiye hai in kuch 1 sal me.. Jb pehli pair liya to uska color bahut jaldi...
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                        D
                        Debasish Sarma
                        from Barpeta Road, Assam
                        Oct 2, 2017
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                        Address: Lakhimpur, Assam, 787001

                        Sir,
                        Its very unfortunate but i am almost a regular customer of vishal in any place in assam like in jorhat, guwahati etc...

                        Today on 2nd of october at 8:10 pm, i visited the north lakhimpur branch of vishal megamart to buy a pronto travel bag of orange colour.
                        But its very shameful that i was not able to buy it from vishal megamart because the company attached ticket containing the barcode of the bag was missing. Also, the person responsible for the luggage department dilip bora... Was unavailable since evening.
                        How come a brand as yours maintain such irresponsible staff.
                        Most shameful is that, after this incident i contacted the manager of vishal megamart, north lakhimpur regarding my query as it was very urgent for me to buy the product, but the manager instead of solving my problem, he tried to avoid me by arguing me to buy it some other day which is very disgusting.
                        Plz solve this issue i. E., customer's issue.
                        As it is very disappointing and it is not a joke
                        +1 photos
                        Dear Customer

                        Please accept our sincere apology for inconvenience caused to you during your recent visit at our North Lakhimpur store.

                        At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

                        Please allow us another chance to service you again. Hope we will be able to measure up to your expectation.

                        Thank and Regards
                        Vishal Mega Mart - Customer Support
                        [protected]@vishalwholesale.co.in
                        [protected]
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                          Rajat16sharma
                          from Chandigarh, Chandigarh
                          Oct 1, 2017
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                          Address: 144527

                          This is second time i complaint for your product of gas stove. This problem is occur two time and your complaint no. Is not working. Plz solve my problem. For whom we complaint then no one here we
                          I'm frustate to call your employees but no one help us. All are say this is wrong number. I have many problems when i bought your product of gas stove. [protected]
                          Dear Customer

                          Thank you for writing us.

                          We would request you to please share below mentioned details at [protected]@vishalwholesale.co.in. So, that we may check the issue and resolve the same.

                          1. Brand Name & Model No/ Article Number
                          2. Bill Date & Bill Number
                          3. Issue With Product
                          4. Store Name / Address

                          Thanks and Regards
                          Vishal Mega Mart - Customer Care
                          [protected]@vishalwholesale.co.in
                          [protected]
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                            Bharat7790
                            from Noida, Uttar Pradesh
                            Sep 29, 2017
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                            Address: 282010

                            I did shopping from vishal mega mart agra at fatehabaad road on 17 aug and i used my credit card for payment but the saleman told your card is not working and please pay cash.. So i used cash for payment.. But now in my credit statement i was feel to get myself fooled coz payment of rs 249. Was also did by card too qith refrence no 96240729
                            Please do the action on my complaint as soon as possible
                            Dear Customer

                            Thank you for bring this issue into our notice.

                            We request you to please share below mentioned details at [protected]@vishalwholesale.co.in. So, that we may check and resolve the same.

                            1. Bill date & Bill Amount
                            2. Bill Number
                            3. Number debited Transaction along with Transaction Amount.
                            4. First & Last 4 Digit of transacted card.
                            5. Scan copy of Bill / Store name & Address

                            Thanks and Regards
                            Vishal Mega Mart - Customer Support
                            [protected]@vishalwholesale.co.in
                            [protected]
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                              Sumedha Bhattacharjee
                              from Guwahati, Assam
                              Sep 26, 2017
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                              When i visited the vishal mega mart at dibrugarh and tinsukia both of the malls had their trial rooms locked... Why? Yes we can exchange products if we have our bills but it's not possible to take garments without trying them... Stop keeping garments just open a departmental store better... You people can't provide a good service... You like cheating on people... A sum of 5 rupees is also a big deal for us people...# close the stores in dibrugarh and tinsukia... Cause ur customer satisfaction is in a minus scale... Or else learn something from big bazaar at least
                              Dear Customer

                              We appreciate that you brought this to our notice .

                              At Vishal Megamart we keep the customers at the focus of all activities . We understand that there has been some reason where you have not had a good experience . We are taking this with the store and higher authorities immediately and getting this addressed .

                              Please allow us another chance to service you again . Hope we will be able to measure up to your expectation

                              Thanks and Regards
                              Vishal Mega Mart - Customer Support
                              [protected]@vishalwholesale.co.in
                              [protected]
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                                K
                                Kartik Rustagi
                                from Allahabad, Uttar Pradesh
                                Sep 23, 2017
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                                Address: Rewari, Haryana, 123401

                                We are students of class 12th and recieved a message from vishal stores, rewari (123401) for a sale on clothing..
                                When we tried to enter the store, they restricted us by saying that students are not allowed inside the store till 2:00 pm..
                                This basis of customer discrimination is very pathetic and dissatisfactory..
                                Please revert asap, very shameful and discriminatory policy..
                                Dear kartik

                                Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                                We as company believe in Customer First and discrimination with every visitors are not acceptable.

                                We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may contact you in regards of this incident.

                                Thanks and Regards
                                Vishal Mega Mart - Customer Support
                                [protected]@vishalwholesale.co.in
                                [protected]
                                I bought cooker day before yesterday yesterday i started working on it on my induction and it is not working
                                Tried so many times.
                                No defect in induction cooktop.they provide 6 years warranty but its first day.
                                Vishal Mega Mart's reply, Oct 5, 2017
                                Dear Customer

                                Thank you for writing us.

                                We understand that there has been some reason where you have not a good experience.
                                You may avail the warranty from our store. It is advisable to please check, if the bought an induction based pressure cooker. As induction cook-top support only induction based utensils.

                                Thanks and Regards
                                Customer Support - Vishal Mega Mart
                                [email protected]
                                011 - 395 88 600
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                                  Monika Piplani
                                  Sep 16, 2017
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                                  Address: Mathura, Uttar Pradesh, 281004

                                  Hello
                                  This is to inform that in Vishal Mega Mart Mathura..The staff is highly ill mannered..especially the sales executive..Most of them they are not available for customers assistance.Like recently one of the executive named Neeraj really misbehaved with me being a female.He used abusive words and used very harsh words in front of all the people despite of his own mistake as he was absent from his counter and did not came for my assitance for like more than an hour.. I was really hurt by his ill behaviour and abusive words. Even most of the staff there do not work most of the time and there is lot o[censored]nprofessionalism and negligence..Therefore i request you to take strict action against the management there and that executive Neeraj.
                                  Thanks!
                                  Dear Customer

                                  Please accept our sincere apology for inconvenience caused to you at your recent visit at our store.

                                  We as a company believe in offering value for money along with customer friendly environment and the said incident is even shocking and irreparable dent for us .

                                  We assure you, matter will be taken seriously and same has been forwarded to concern department.

                                  Thanks and Regards
                                  Vishal Mega Mart - Customer Support
                                  [protected]@vishalwholesale.co.in
                                  [protected]
                                  Staf[censored]se Another credit note in other customer invoice ...
                                  Dear Sir,
                                  i am not received the product against my booking no[protected].
                                  showing me your material not delivered due to non availability, but no body has come in my address or call my no.
                                  please resolved the matter otherwise i complaint against you legally.
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                                    Kamal singh kishor
                                    from Ahmedabad, Gujarat
                                    Sep 11, 2017
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                                    mixer grinder replacement

                                    Address: Patna, Bihar, 800020
                                    Website: [email protected]

                                    Dear concern
                                    We are informed you that dear team i am purchase your mixer grinder purchasing date is 15/11/2016 he is very bad performance. I am already 4 times complaint your crm or customers services but u am not stratified your service. Lastly i want replace my products.
                                    I have all complaints record or please this number [protected] or check.

                                    Regards kamal kishor
                                    Mo. [protected]...
                                    +2 photos
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