Vishal Mega Mart — Misbehaviour and good attitude towards customers

Address:Dehradun, Uttarakhand, 248001
Website:Vishal mega mart

I had worst ever experience at any retail store till date with vishal mart being such big retail service provide
Manager lateef at vishal mart at dehradun dilaram chowk location misbehaved and later with one of his junior cashier gajendra threatened for being local and created chaos over a simple request for bar code of one of the products i purchased even though patiently the cashier for my products and myself waited for lateef to provide bar code details
Even after waiting for 15 min when i humbly requested for manager i can speak to mr lateef and gajendra started shouting and hence i had to raise my voice as they were putting pressure and came in saying "wait karo zyada bolne ke zaroorat nai manager hain woh wherein mr lateef targeted towards manager room rather than handling issue himself started shouting and misbehaving
After some time another store manager sandeep and his colleague came in and tried to sort issue but mr lateef in his own goon attitude never accepted mistake and speaking in loud voice generated chaos at store
Need a confirmation and action on such employees who don't know how to handle customers and speak to them being manager
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Comments

If taxes are already included. Then why m I paying extra GST of 208.
Kindly explain me the matter.

My mail I'd is " [protected]@gmail.com "

Dear Customer

Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

Thanks and Regards

Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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    Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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