Vishal Mega Mart — Returning policy

I want to exchange a Staterniory product but the authority told it will not be Exachnaged . My purchase date was 8 December 2020 and my bill no. Is[protected], counter no. 9 at purab bazar saharsa bihar, pin -852201. Very poor and rude service provided by the staff of vishal mega mart saharsa. My item was luxor assorted combo pack and code was [protected].