Vishal Mega Mart — vishal mega mart defrauding customers by overcharging

Address:	Kapurthala, Punjab, 144401
Website:	www.myvishal.com/blog/contact-us

From: Rajneesh Madhok, M.Com, LL.B, DFS, LL.M,
Advocate, Legal & Forensic Investigator,
Railway Road, Phagwara-144401 (Pb)
Ph:[protected] ;[protected]M), E-mail: [protected]@yahoo.com
[protected][protected][protected][protected][protected][protected]
To Phagwara, 04th Jan 2019
1. The Branch Manager, Handa City Center, Opp. Bus Stand,
G.T. Road, Phagwara-144401 (Pb)
2. Airplaza Retail Holdings Pvt Ltd,
(Franchise Store operator of Vishal Mega Mart)
Plot No 184, Platinum Tower,
5th Floor, Udyog Vihar,
Phase I, Gurgaon,
Haryana - 122016
Phone[protected] E-mail: [protected]@myvishal.com
LEGAL NOTICE UNDER SECTION 3 READ WITH SECTION 7 OF THE ESSENTIAL COMMODITIES ACT 1955 & CONSUMER PROTECTION ACT FOR DEFICIENCY IN SERVICE.
Sir,
I, Rajneesh Madhok, Advocate made purchase from Vishal Mega Mart, Handa City Center, Opp. Bus Stand Phagwara, the said multi-national store is defrauding the customers by over billing while issuing bills the evidences are being uploaded for your kind consideration.
1. I purchased grossery items from Vishal Mega Mart Phagwara II Handa City Center, Opp Bus Stand, G.T. Road, Phagwara Punjab on 4th July 2019 vide Cash Memo No/ Bill No.[protected] and the Bill got generated from Counter No. 01 by Sanjana Singh. The matter of great concern is that most o[censored]s don’t check the bills generated by such type of stores and the store operators dodge the customers by overbilling at the time of generation of bill.
2. Vishal Mega Mart the present subsidiary of TPG Capital Management and Shriram Group-- the multinational Group used to dodge the customers by overbilling so this Legal Notice is being served upon you that the accused will undergo imprisonment and will be ordered to pay fine in addition to it and in default the defaulter will have to undergo further imprisonment.
3. When the Offer Price has been shown in the Showroom as 102 OFF on Tata Tea Premium Tea. The Dealing Sales man on asking the price of the product he declared it is available at Rs 102 Off from the MRP. The MRP mentioned at the display counter is Rs 340/- The Salesman quoted Price of the product as Rs 238/- per Kg as per the display counter of Vishal Mega Mart on the Top floor of Grocery section.
4. As irregularities, misapproritation of funds, malpractice, overpricing and other irregularities are evident from the enclosed offer (Ex P-1) and the Bill raised by Vishal Mega Mart (Ex P-2), So the legal notice is being served upon you to please clarify your stand with regard to this complaint.
5. That by delivery of this notice you are requested to provide details that why the overbilling made at the time of generating Bill at Bill counter.
6. That Vishal Mega Mart is giving bad impression on the customers and making bad name in market. To run successful business it is always important to be truthful and transparent. The Price displayed on the window is different and at the counter usually the customers don’t check the bills and this way the Vishal Mega Mart is playing gimmicks with the customers to dodge them.
7. What the hell the service is this. The staff deputed at the Sale counters and cash counters have different tone in talking. If anybody questions about the day light robbery at Vishal Mega Mart then they have only one excuse that We can not speak against the management as we are getting salary from them, if we will speak openly then we will be kicked out of the job.
8. It is really awful that the Sales man and the cash counter staff has variance in their tone while talking and on questioning misbehave with the customers.
1. As per Essential Commodity Act the accused will be sentenced to undergo imprisonment, the details under Essential commodities act are reproduced hereunder:

9. 7. Penalties .[(1) If any person contravenes any order made under section 3,
(a) he shall be punishable,

(i) in the case of an order made with reference to clause (h) or clause (i) of sub-section (2) of that section, with imprisonment for a term which may extend to one year and shall also be liable to fine, and

(ii) in the case of any other order, with imprisonment for a term which shall not be less than three months but which may extend to seven years and shall also be liable to fine:]

[Provided that the Court may, for any adequate and special reasons to be mentioned in the judgment, impose a sentence of imprisonment for a term not less than three months;]
(b) any property in respect of which the order has been contravened shall be forfeited to the Government;

(c) any package, covering or receptacle in which the property is found and any animal, vehicle, vessel or other conveyance used in carrying the commodity shall, if the Court so orders, be forfeited to the Government.

A copy of this notice is retained in my office for further necessary action.
Thanking you,
Your sincerely,
Rajneesh Madhok,
Advocate