Vishal Megamart — Feeling cheated

Address:

Panchkula, Haryana

Hi, My Bill number is- 053/[protected] I have purchased around 1300 Rs. of grocery from Vishal mega mart store Panchkula.There were 3 toys I have purchased & one of them was magnetic LUDO & Ladder. First, when I saw the packet at home that ludo packet was already open & dice was missing from that packet. When I went at store to ask for it they simply denied to replaced it. & after argument they provided my one dice packet. I asked for the providing me a new packed packet of ludo but they refused it. When I again saw those dices were not magnetic one. I feel cheated by Vishal mega mart items. I have two concerns here- • Though the item was only for Rs.99 but looking into all the scenario I felt cheated & want a replacement of my item. • When I went there security guard & some young kid handling that whether item will be exchanged or not. As a regular customer at least train your staff how to treat with customer. I really felt cheated here & at least will not refer any of my friends to shop from Vishal again. Regards Pankaj [protected]