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Vivanta Hotels Complaints & Reviews

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Last updated May 13, 2023
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Address:chennai tamilnadu

Hii I am meenakshi chaudhary and the review mentioned here my name is 100% fake so i personally writing a review so that people should not think company is fraud or employees are not educated i must say i was really very impressed with the employees and the way they represented their company also fulfilled their commitments of providing the free vouchers of holiday dinner everything was well maintained i and my husband who visited to their presentation were very happy.
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    Address:Chennai

    I visit Vivanta vacation club seminar They told me for 45 minutes presentation after the presentation when I said no I’m not comfortable to take this concept they are totally force me and indirectly use some bad words I feeling very embarrassed front of my family rudely is insulting me when I am not buying the membership and after see the review of this company they are totally fraud and they started to the fraud again in Chennai so please save your money don’t invest in this they are totally fraud company and fraud employees and uneducated employees working in this company they don’t know how to speak in English I don’t know how to talk with clients totally fraud company And they insult for food also so when you come in that kind of presentation first have your dinner then take the presentation because when you say no they guys are totally insult for food also
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      Address:Chennai

      I visit Vivanta seminar they told me I have to come and see the concept after see the concept when I see the reviews of this company they are actually fraud peoples not give a dinner when you asked that time they are totally talk to you like very bad way I really disappointed with this company they are totally cheated and they are in Chennai come to cheating and do fraud with Chennai peoples guys safe your money they not give you any service in your coupon also the coupon is off season we have to pay 3999 taxes also if you not buying the membership they are totally rudely talk with you it’s totally bad impression of fraud company employs they are illiterate peoples I don’t think so they are have any degree also for hospitality management
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        Address:Hyderabad

        Myself Sri vasana Reddy I take membership To Mr Rahul Agarwal or one girl Shivani they attend me in red fox HiTec city Hotel and they not giving bookings to me they told me they make EMI and EMI started after two months but my amount is hold in my card and they are not giving response so these cheetahs are available in Hyderabad Kindly catch up this fraud company employs and put in jail
        Hiii mam
        I am shivani, kindly share your membership card details I'll check it and will respond you. If possible please make contact with me cz m sure I gave you my contact number as you are my member.
        Ma'am still you are not shared your details
        And never contact me
        I’m facing the same issue. They’re not converting to emi
        Hi, could you please call me [protected]. I'm also a victim here
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          Address:Vivanta vacation club budh Vihar delhi
          Website:vivantahospitality.com

          I have mail many times for booking and also calling them multiple days but selling boys and girls and also customer care girls are fraud. I think I lost our money. They never respond till date. They all are liers. Pls never purchase this package.
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            Address:Vivanta Vacation Club (A Unit Of Vivanta Hospitality Pvt. Ltd.) B-41, Sector 2, Noida 201301
            Website:www.vivantahospitality.com/about-us.aspx

            They have charged Rs1.52 lacs for the Vivanta vacation club membership promising to include stay of 5star hotels for 10years.

            Including complimentary trip to some places and one way flight tickets as well.

            The name of the executive was Vikas Sharma and stated that he has worked with Club Mahindra.
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              Address:OFFICE ADDRESS Corp. Office - Vivanta Vacation Club (A Unit Of Vivanta Hospitality Pvt. Ltd.) B-41, Sector 2, Noida 201301
              Website:[email protected]

              I have procured a gold vacation package with Vivanta Club and trying to book a holiday at Daman from the past week and till date did not received any update, send many mails, called the customer care numerous times but no response, pathetic experience.

              Now when I contacted the sales guy Vijay Panwar, he promised on the bookings but their customer care is asking to pay AMC charges without booking confirmation and as per contract the AMC can be paid within 12 months so if they are in your city or town please do not procure any package with them and file a police complaint as they are fraud. I have paid 84000, asking them for a refund but it seems I was looted.
              @sam.[protected]@outlook.com
              Jun 23, 2022
              Updated by Samik R Roy
              Contract AMC clause

              Vivanta vacation club is fraud company

              Fraud company only interested in money only paise lene k time jo bolte hai but lootere hai please don’t trust them
              Vivanta vacation club ( A Unit of Vivanta Hospitality Pet.ltd ) is fraud company
              Samik ji can i get the contact details of Sales guy Vijay Panwar.
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                Hello Team,

                My name is Saujanya Shetty.
                I visited Mahabaleshwar with my husband last year in September 2021.
                There we came across these people who were distributing gift coupons, where we were told that we have won a stay in Vivianta property and to enrol that we have to attend an orientation for an hour.
                They took us to an hotel where we were told about the membership packages & Vivianta properties around...
                +3 photos
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                Greetings from Grand Vivanta !!

                Place of Event-Hotel The Central Park"

                Sir/Mam Today You both Are invited to collect Your complimentary Luxury Gift Cards which you have won from Grand Vivanta"

                First Gift is 2 Night and 3 Days Domestic Luxury Holiday Stay card for Husband Wife & 2 Kids'

                Second Gift PVR or BookMyShow Movie Ticket for 2 Person"

                Above two Gifts are Absolutely...
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                Address:Bhopal

                My self Arman Malik I take holiday in auli I am so happy with service nice room nice place
                The hotel is located in a fantastic place & the Himalayas view from the hotel is just amazing, the natural beauty around this hotel is also superb. Nature & Himalaya view are the only best things here, hotel staff are just not trained to host & greet staff, they don't smile at all, always chatting within themselves. For alomost all queries the response was that we dont know. The rooms are shabby felt like the room was never cleaned. The room service is responsive & quick but the food quality is strictly okish given the high price tag attached for every item. Overall the location is one of the best & the stay is strictly okish.

                Really thank you so much Vivanta vacation club team and veer Bajwa Sir
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                  Address:Bhopal

                  My self Arman Malik I take holiday in auli I am so happy with service nice room nice place The hotel is located in a fantastic place & the Himalayas view from the hotel is just amazing, the natural beauty around this hotel is also superb. Nature & Himalaya view are the only best things here, hotel staff are just not trained to host & greet staff, they don't smile at all, always chatting within themselves. For alomost all queries the response was that we dont know. The rooms are shabby felt like the room was never cleaned. The room service is responsive & quick but the food quality is strictly okish given the high price tag attached for every item. Overall the location is one of the best & the stay is strictly okish.
                  Really thank you so much Vivanta vacation club team and veer Bajwa Sir
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                    Address:Corporate office Noida
                    Website:www.vivantahospitality.com

                    Vivanta Vacation Club
                    Apr 02 2022
                    We have purchased their membership in Mahabaleshwar. The salesman Osma & Vijay panwar promised many things which now we are realising are all false.

                    We are trying on their number and customer care for booking but not getting any response we also have emailed them 25 emails but no proper response for couple of months now.
                    They said they have tie up with MMT we tried with them also and they said no. The salesman Osma and Vijay promised that they will help us with things but now not picking the calls and no response on what's up also.
                    Please help us to get our money back we paid 70 thousand
                    Jun 18, 2022
                    Updated by Reetha Mishra
                    Not resolved
                    Reetha ji can you share the sales guy Vijay Panwar contact details.
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                      Address:Bhopal

                      Fraud promise they never give to client if client not ask anything wrong

                      Really happy with the services provided by the hotel and Vivanta vacation club Would specially like to mention Mr.Pratyush for his warm welcome given to us. We were too touched about how he made us use the lift and he climbed the stairs, to maintain social distancing and then escorted us to our room.
                      Really happy to know about the safety measures taken by the hotel and fascinated to know about stories associated with the hotel, he told us about.
                      However, the breakfast waiting is too much and the choices are less. anyways
                      Would surely be back for such a beautiful experience
                      Service5.0 Location5.0 Rooms5.0
                      I had a nice photo, it would be an advantage for me to see more customers and the photo was a beautiful gift from the Taj Mahal, I said

                      I really want to say thank you so much Veerdeep and all Vivanta vacation club team to make my holiday unbelievable fantastic
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                        Address:Bhopal

                        Really happy with the services provided by the hotel and Vivanta vacation club Would specially like to mention Mr.Pratyush for his warm welcome given to us. We were too touched about how he made us use the lift and he climbed the stairs, to maintain social distancing and then escorted us to our room.
                        Really happy to know about the safety measures taken by the hotel and fascinated to know about stories associated with the hotel, he told us about.
                        However, the breakfast waiting is too much and the choices are less. anyways
                        Would surely be back for such a beautiful experience
                        Service5.0 Location5.0 Rooms5.0
                        I had a nice photo, it would be an advantage for me to see more customers and the photo was a beautiful gift from the Taj Mahal, I said

                        I really want to say thank you so much Veerdeep and all Vivanta vacation club team to make my holiday unbelievable fantastic
                        Can you please share your contact details with us. As vivanta group taken money from us as membership charge and not replying.
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                          Address:Bangalore

                          Hello sir and ma’am this review for Vivanta vacation club a right commitments I am Mohit Agrawal I take holiday in Shimla that the property name is The Oberoi Cecil, Shimla Oberoi Cecil is an amazing hotel to stay with your family . The staff is so courteous that you feel important each time to cross lobby. They have excellent pool and kids room because of which my daughter had a great time . They offer everything you need to make your stay memorable and mesmerising. The RM personally takes care of each guest.
                          And that RM Provide by Veerdeep sir
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                            Address:New Delhi

                            It was my first experience with Vivanta I would like to share that I am member of Vivanta Vacation club myself Ajay Sharma I joined that concept in New Delhi and after the joining I was planning to visit in near places so they provide the property to me is Nimrana Ford it’s hardly 125 km from Delhi and literally is to ultimate property and I am happy with Vivanta by providing a good services because after look the review I am also little bit negative but after the promises they make me happy if I am asking the right qualities they always provide me thank you Vivanta thank you relation manager Veerdeep
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                              Address:New Delhi

                              I would like to share that I am member of Vivanta Vacation club myself Ajay Sharma I joined that concept in New Delhi and after the joining I was planning to visit in near places so they provide the property to me is Nimrana Ford it’s hardly 125 km from Delhi and literally is to ultimate property and I am happy with Vivanta by providing a good services because after look the review I am also little bit negative but after the promises they make me happy if I am asking the right qualities they always provide me thank you Vivanta thank you relation manager Veerdeep
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                                I was invited for free coupons of travel and ask me take membership in which bargain starts from about 1 lakh and settled for 45800 rs approx. And told me accept agreement copy and acknowledge. While booking for hotels they ask me to pay 6000amc as written in agreement. But during invitation Mr Mihak Jain yokd ys not to pay any amount. But during issues of hotel amc he denied of 6000 amc as well..
                                When i told to refund vvc team denied to pay.. I an paying half amount through emi and then will stop paying further pending amount. Is there any legal issue comes fir not paying further..
                                Jun 11, 2022
                                Updated by Rajesh41819
                                Major text correction.
                                Mr Mohak jain told us not to pay any amount further. But he denied of it.
                                Company cheated in same way to me. However I am lucky to manange part refund. I lodge complaint in UP CM jansunvai portal but had a bitter experience as complaint closed by concerened officer with illogical comment
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                                  Dear sir,

                                  Recently I have taken gold Membership from vivanta vacation club. For same I paid 60000 ruppees to them. While applying for membership, salesman promised so many thing like travel plan, movie tickets, voucher for parlour. But now after paying the charges customer is not pickuping the calls not replying over mail/whatsapp.

                                  I wanted to raise complaint against club for looting the money by providing false statement.

                                  Please help us in this regards.

                                  Regards,
                                  Ankush Bobade
                                  [protected]
                                  +2 photos
                                  Jun 09, 2022
                                  Updated by AnkushBobade
                                  For your information please find their details:
                                  Vivanta Hospitality CustomerCare • [protected]@vivantahospitality.com;
                                  Cc number: [protected], [protected], [protected]
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                                    Address:Noida UP
                                    Website:vivantahospitality.com

                                    Hi,
                                    We took family ownership plan name -8320 on 26th May 2022. 2 days later we tried booking the service on 28th may 2022, however the customer care didnt pick our calls. They just keep IVR going on.

                                    Further issues:
                                    1) Promised interest free debit card EMI- however bank is charging full interest
                                    2) Promised 4-5 start hotels while offering rooms in 2 star hotels

                                    Later when we called sales person Deepa Choudhary - she also never picked the calls. Hence we asked them to cancel the membership immediately on 29th May 2022. However since then we just have been calling with no / negative response from the team.

                                    Attaching whatsapp messages, mail and other information
                                    +4 photos
                                    This is fraud company. Beware of such people.
                                    we are filing a complaint against them. Kindly share your contact number.
                                    Even I want to file a complaint. Kindly share your contact details or call me on [protected].
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