Vivanta Vacation Club — Fraud Holiday Plan sold in Name of Taj Vivanta | Miss-commitment Fraud of 1.22Lacs | Need Refund

Address:Vivanta Vacation Club B-41 sector 2 Noida 201301 India
Website:vivantahospitality.com

I am Meenal Pant from Chandigarh . I am also a victim of Vivanta Hospitality fraud company. On Jan 26th’2022 this company had their set up in Hotel Aroma Chandigarh . Mr. Veerdeep Bajwa and Ms. Shivani Singh pitched us for a deal and we also got caught in their attractive fraudulent offers on them stating that Amount can be refunded anytime in case o[censored]nsatisfactory service. We (My husband & Myself) gave them Rs 92, 000 on the spot and Mr Veed Deep Bajwa collected balance 30, 000 from home on 2nd Feb’22 as cash.

But on receiving the Welcome email on 4th Feb’22, it was mentioned that its membership based plan & lot of terms and conditions mentioned which were clearly mentioned that they don’t apply, during buying plan .

Every commitment done on the spot was falling incorrect. I called Veerdeep and he assured over phone that our’s was a customized plan and all the commitments made during deal were only valid. The Welcome email was standard one hence not to go into detail of that email.

Now on calling them for booking I received no response post 2 emails. After multiple call, one representative told that I need to Pay Rs 9000+ GST for booking as AMC. After paying 1lac 32thousand, they still need more money and in return are offering me stay in 2 star hotel in Kasauli. However was committed by Mr. Veerdeep that you you can Book all your nights in one go and in any five star or properties in India and abroad.

Today that cell number of Mr Bajwa has gone invalid too & we have lost all hope.. Its true that Team Vivanta Vacation Club/ Mr.Veerdeep Bajwa/Ms Shivali Singh are trapping many other innocent people and playing with their hard earned money .

Kindly help in getting my full refund !

Regards
Meenal
+3 photos
Was this information helpful?
No (0)
Yes (11)
Apr 07, 2022
Updated by meenalpant
Their website has below disclaimer at link https://vivantahospitality.com/refund-cancellation.aspx

"In case of any valid point of dissatisfaction, the membercan cancel their membership within 7 days of availing their first holiday bywriting to us at [protected]@vivantahospitality.com. Refund will beprocessed after deducting administration charges, ASF and GST. This refundpolicy will not be applicable for premium business membership."

BASIS THIS, I see my REFUND !!

Why you are insisting me to book as per that too after payment of 9K+ GST charges !!

I have already paid 1lac+ to you. I need only refund please !

Meenal !

Complaint comments 

Comments

I think we all together should file a legal complaint against them so they will stop to tell a lie or cheat others
Vivanta is cheater company and in Bhopal also they have cheated many innocent people.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivanta Hotels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    192
    Pending
    0
    Resolved
    7
    Vivanta Hotels Phone
    +9102261371710
    Vivanta Hotels Address
    9th Floor Express Towers, , , Barrister Rajini Patel Marg Nariman Point, Mumbai, Maharashtra 400 021, India, India
    View all Vivanta Hotels contact information