[Resolved]  Vivek — regarding non-return to my bike battery guarantee.

Address:Morena, Morena, Madhya Pradesh, 476001

The battery of my bike royal enfield is still in the guarantee period and i was asked by the bike showroom to give it to the gwalior authorized dealer to change the battery on their letter pad but when i reached the authorized dealer located at navagraha mandir in bahodapur so i refused to replace my battery and the customer was rudely talked to, they also said that i have not changed this battery mr. And when i talked to the bike dealer, he told me that you can change your battery from any dealer in gwalior, but the american dealer adinath enterprises refuses dissatisfiedly and says that you go sanger enterprises get it done when i reached m / s sanger enterprises located in phool bagh, they said that you can get the battery back from anywhere. We have had to worry a lot about the unsatisfactory information of this type of dealer.
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Apr 7, 2020
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2020
Viveks India Customer Care's response
Dear Concern

The above complaint mail is wrongly forwarded to us. We are dealing with Consumer durable and information technology products only. Not dealing with Batteries as mentioned. Hence we are closing this complaint.
Complaint comments 


I bought a samsung fridge on Feb 22.
However the product delivered had a dent.
The reason is because the product was carried by one person alone.
Don't you have humanity?
253 ltr fridge you make one person to carry from ground floor to first floor?
First you care for your employees then only you can care for customers.

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