Viveks India — A C

M Elumalai

from Chennai, Tamil Nadu

Mar 26, 2022

Address:

Mylapore

March 23rd buyed Haier a c from Mylapore branch Vivek & co. That time told installation free only for out door unit stand will be charge ₹1000/- .
Yesterday came Haier a c Technician he will told installation charge wil Pay ₹1200/- and cotton roll charge ₹400/- then contact Mylapore branch a c sale person he said u will pay installation charge. Why buyed time told installation free and why now was i will pay installation charge. He didn't answer and i complaint to head office he/she also not it resolved the problem.
So i am totally up set. So any one kind my request don't buy in Vivek & co shop Mylapore branch. My suggestion pls ask clearly to the customer what will provide ur free support.

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Comments

M Elumalai

from Chennai, Tamil Nadu

Mar 28, 2022

I was complaint raised on march 26th but still not rectify the problem.i was paid ₹1200/- for Haier a c installation charge.
The Mylapore branch Vivek & co sales Staff told installation free. Why was collected installation charge.? I will attached bill copy also. And a c unit delivery also charge collected why ? why ?