[Resolved] Viveks India — ac carrier not working. ic damaged.

Syed Musthaffa

Address:

Trichy

I bought ac carrier model through viveks on dec 25 2019 by paying ready cash, since may 2020 ac display always shows e1 and this june 3rd 2020 (Within 5 months) it's ic board got damaged that was verified by carrier service person. I don't want ic board replacement. Kindly provide me other ac model in same rate. Attached bill.
Note: already i bought ac carrier same model which was used in my office since 10 months that has same problem still didn't serviced with ic replacement.

+1 photos

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Aug 9, 2021

Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2020

Viveks India Customer Care's response Dear sir,

Greetings from viveks !!!
We understand your concerns and we are extremely sorry for the inconvenience. we would have the same looked into at the earliest. We seek your support and cooperation and we assure we'll have the same resolved to your satisfaction at the earliest. Yet again, we sincerely apologies for the inconvenience caused

Regards,

J.Shahul Hameed
Manager- Customer care