[Resolved] Viveks India — ac not cooling recurring complaint | |||
Hey, i have been complaining abt this samsung ac bought from vveks not cooling its been 3 weeks since i had registered the complaints. Again last week i called up. A lady picked up and said you will attend to it immediately. We have elderly ppl at home and this hot sun its important to keep them safe. I do not know why this delay inspite of saying /requesting to take it as emergency. I should have asked for the ladies names from viveks who pick the calls i guess Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Viveks India customer support has been notified about the posted complaint. Verified Support Jun 15, 2020 Viveks India Customer Care's response Dear sir/Madam, Greetings from Viveks !!! Please accept our sincerest apology for the delay in attending your service complaint. We assure you we will inform our Home serve service centre to take care of the issue immediately. In the mean time can you please send your bill number and contact number. Based on that we can pull the data of yours and will arrange for tech immediately to solve the issue, . Regards, J.Shahul Hameed Manager- Customer care Office:[protected] Verified Support Jul 22, 2020 Viveks India Customer Care's response Dear Sir/Madam, We understand your concerns and we are extremely sorry for the inconvenience. We request you to please email us your contact number and bill number at [protected]@viveks.com and we would have the same looked into at the earliest. We seek your support and cooperation. we assure we'll have the same resolved to your satisfaction at the earliest. Yet again, we sincerely apologies for the inconvenience caused Regards, J.Shahul Hameed Manager- Customer care. | |||
Add a Comment | |||
41%
Complaints
308
Pending
0
Resolved
125
+91 44 4213 1616 [Customer Care]
150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
View all Viveks India contact information
Post your Comment