[Resolved] Viveks India — Bluestar Ac and V-Guard Stabilizer

Sangeetha Chithrababu

Address:

Viveks- The Unlimited Shop No: 205,Purasawalkam High Rd, Purasaiwakkam, Chennai, Tamil Nadu - 600007

Hi Sir/ Madam

I bought Bluestar Ac and V-Guard Stabilizer one month ago in Viveks Purasawalkkam . Now when I switch on the AC, my stabilizer wire connected to the AC is firing. Hence we are not able to use the AC. I called the customer care and straight away informed to the shop also. No actions yet taken.
Kindly do the needful.

Thanks
Sangeetha C
[protected]

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Aug 12, 2021

Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2020

Viveks India Customer Care's response Dear Madam,

We have given you V guard brand service number today through customer care phone numb.
Since your product is under manufacturing warranty, only brand can do service or replacement of your product.
V guard toll free number[protected] and[protected].

Please register a complaint through this toll free number or register complaint in their portal. Brand will take immediate action.

Regards,

J.Shahul Hameed
Manager- Customer care