[Resolved]  Viveks India — haier refrigerator

I am a regular patron of viveks for the past 30 years.
I have purchased haier fridge 270ltrs vide modelhrf 2983 yr 2019 from viveks vadapalani on 16.02.20 vide order no soj[protected] trans id 115 115 t2 86077. To my utter dismay the fridge went out of order on 17.03.20. Based on my complaint service rep from haeir attended to my complaint and claimed to have rectified. But alas from 16.04.2020 the fridge again gone out of order with no life in it.
For the past 20 days given the present state of affairs we are suffering like anything since we are unable to store even the basic items and our normal way of life is paralysed.
In view of the above i request you to replace the piece immediately.
Your early positive reply is appreciated.
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Aug 12, 2021
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
Viveks India Customer Care's response
Dear Sir,

Please accept our sincere apology for the inconvenience caused. Definitely we will take care of the issue. We will co-ordinate with Haier brand to rectify the issue at the earliest. Due to covid-19 lockdown we may require little time to sort of the issue. kindly bear with us.

Regards,

J.Shahul Hameed
Manager- Customer care
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