[Resolved] Vivo Mobile India — a83 pro

Narayan789

from Allahabad, Uttar Pradesh

Address:

226021

I m purchased vivo y83 pro dated 23 aug 2018. And i m not happy with this model. So i want to replace with vivo v9. When i go customer care service center they will refuse to replace it. Why r u not replace mobile with in a day. My phone is not work properly and the service center worker just want to update software why i will go for update software.. How can i believe that this phone is not work at purchase date how can this phone work properly after software update. Your service center worker not pick the call. Now this phone is very irritating for me.

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Sep 29, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2018

Vivo Mobile India Customer Care's response Hi Narayan789, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

maheshramrakhiani

from Vadodara, Gujarat

I am using vivo nex outlook and email app not working properly not getting notifications I have enabled background running app and aslo enabled show notification in lock screen than also not getting notifications

[protected]@gmail.com no. [protected]

Vivo Mobile India Customer Care's response, Aug 31, 2018

Verified Support

Hi maheshramrakhiani, we tried to contact you many times but there was no response from you.