[Resolved]  Vivo Mobile India — about unethical behaviour..

Address:Khordha, Odisha, 751006

Date of mobile not working: 16/06/2018
Mobile no.: [protected]
Full description: i have purchased vivo 7 plus from amazon online in march 2018, but now the phone showing reboot mode and unable to on, when i showed it in vivo service center they told me that it was liquid damaged so no warranty. All parts will replaced and the cost will borne by me. So i refused to give my phone to service center. The phone is only 3 months old and no single scratch is there but the service mentioned it that it was scratched. Kindly advise what to do.
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Sep 8, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2018
Vivo Mobile India Customer Care's response
Hi prabhanjan mishra, we tried to contact you many times but there was no response from you. So please provide us your convenient time, so that we can help you accordingly.
Verified Support
Jul 28, 2018
Vivo Mobile India Customer Care's response
Hi prabhanjan mishra, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.
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