Vivo Mobile India Complaints & Reviews

I request vivo to kindly generate a software update to all vivo y83 pro phones for better camera performance and sharpness in camera as images captured from the camera are not that much great compared to other phones of same price. The pics captyred are not sharp enough and the protrait mode should be improved tge edge detection should be improved by a software update as soon as possible.

To vivo company

Dear team

I have buy a vivo y91 mobile handset on 30/april/2019. I am not pick call since i have purchased. When i am click on pick button but it can not pick it can still ringing. Kindly exchange my phone other wise i have put a legal action because i have purchas 5 days back. Kindly do it on urgent basis. Thanks

Regards
Gurwinder singh
[protected]

I had just own a new phone if vivo y83pro.
It's been only 5 months now and after 5 months I am facing problem of charging.
In other vivo charger my phone charges normally but in my charger phone is charging too slow... 5% in 1 hour...
Make sure that your chargers works properly and you have to work on your complaints... I have to buy now a charger which cost me rupees which is not a good for your company... Your reputation goes down

There is hanging problem in my handset vivo y53i. I call to customer care many times but they told us the officers are busy so they call back later but i am waiting till now but they don't response at my complaint so please solve my problem.
I shall be thankful to you if you are solve my problem. The problem of hanging in my vivo y53i handset, i clear the junk daily and clean the damage data those cause of hanging and don't install to much apps but after that do all things there is hanging problem in my handset. I care about my phone and i don't install harmful apps. But after all these things it hanging to much. My handset in warranty period so please solve my problem.

Dear team,

I am using vivo v9 smart phone and the face unlock feature of this mobile is not secure because it can be unlock by my real brother also. There is a high risk to my confidential information saved in my mobile phone.

Not happy with the performance of vivo v9 smartphone because there are so many applications where i have enabled this face unlock security feature but it is not working properly and can be easily unlocked by someone other than me also.

Regards,
Vivek

I have been using vivo v7 from 1.5 years its selfie camera was best upto now but after the update android 8.1 its camera quality is not coming is good quality. Please do the correction in camera quality otherwise it's been no use of this phone 😑😑😑😑😑, i want you to make old version of camera or do something it's iso always getting very high like 2000, lastly it's coming in 100 200 please find the problem and resolve it's as soon as possible.

Dear sir/mam
I had purchased a vivo handset model y95 on 23 rd of march 2019 from shop feelings mobile situated in varanasi sigra few days before i checked that the model i got is y93 and imei no also changed from what they billed. I visited the shop regarding this but they are not giving me satisfactory answer daily they are saying come tomorrow. The bill is attached for your reference and the imei no of y93 os also attached please go through this and reply me as soon as possible.

Here i purchase this mobile in november i think, at that time camera issue i was not taken seriously but randomly its neither become fine nor yet i take clear images in day/night time also.
Time goes on continuing and issue of camera not taking clear images is still a problem for me. It's also a opposite i got as vivo mobile advertise about 'best in camera'.

Now What i do ?

I bought vivo v11 pro mobile 4 months earlier... Initially it perform well in terms of camera clarity but now i feel the mobile is not functioning well. The pics are not as cleared as i take pics from other mobiles. I think i made a mistake in choosing the vivo mobiles only for camera purpose and waste the huge amount of rs 24000 in purchasing the vivo v 11 pro mobile.

Thanks and regards
Ahmar (Aligarh).

Hello vivo,
Here i want to to tell you about feature of recorder,
When ever i am recording voice if i get any missed call or call, audio will be saved but it doesn't recording again.
In mi phone if we get missed call also voice is recording continuously
We want that feature that is recorder has to record the audio continuously in vivo phone
Please solve this issue as soon as possible.

My Name Is Arpit Yadav.I have purchased Vivo V11Pro on 16 Sept 2018 and I was entitled for a cashback of Rs.2000 within 90 days of purchasing the phone but i havent received the cashback yet it has been more than 6 months and i am still waiting for my refund.Companies officials are not paying attention to my problems.This Is their duty to resolve my issue but even after my several attempts talking to vivo customer care they are unable to help me out. Pls help me out so that i can get my cashback.

Dear Support,

I am writing this with utter disappointment as i have bought Vivo Y83 Pro on 23.10.2018 as a wedding gift to my Wife. However, after 3 and half months o[censored]sage device is not turning on.

I have given the device to the same shop where i purchased it for repair and he fixed it and next day the same thing. I have contacted the same technician and he said that he is not able to fix this as it was an software failure and advised me to produce the phone to Vivo service center.

I am surprised when i went to service center to collect my phone as they said phone has no issues and its working well. When i try to turn this on, its not working at all!!! I have attached invoices, job sheet and warranty card for your reference.

Now i am so embarrassed in front of my wife as she wanted me to gift her a samsung phone which i denied and bought her this new branded phone(Even though its not working).

I believe Vivo customer care could do something to make me happy and proud on this occasion or else i have to buy new Samsung phone to compensate 😐.

BR,

Arun

Hi one common problem is vivo v11 has security issue which doesmt. Gets resolved and thus the very commom microsoft exchange o365 doesnt works

The same is also stated at microsoft website, that few vivo cellphones face prpblem for. Security. Embedding due to which microsoft exchange doesnt works, pls find the resolution and possible rectofy with ota update

Vivi y93 mobile not clear voice and faster than mobile hot and not clear video call and
Makarpura jasmine mobile shop very poor service and staff are rudely behaviour
Not a response and customer cheat
So plz replace to my mobile ya refund my money
Ok plz request you
Sir my mobile price 12999 so plz refund my money
New mobile de do ya muje refund kar do my money

My humble request to vivo company advisor to provide "HIDE ICON OPTION IN VIVO V9". I will b very much thankful to you i[censored] update this as soon as possible. Please provide "HIDE ICON" please i request u very much about this. ...

And the updates present now are superb.
I request u alot to provide"HIDE ICON" even in vivo v9.
Can u please do this as soon as possible ill b very much thankful

Hi, we ordered vivo v7+ on 27march 2019, we got a information from delhivery saying they misplaced the parcel between rt nagar & hbr branches so delivery willl be on 31march.

However when parcel delivered to us, we got only complimentary headphone and not the phone.
We immediately reached out to vivo fb support, call cupport, chat support, email support and so on.

But till date (08 apr) we are not getting any response on our refund or delivery other than auto replly mails from vivo or mails saying please wait.

Its more than a week we are calling and waiting for vivo response.

Never expected such a bad customer support from vivo.

We have paid the entire amount to there estore and now we dont get response to our issue.

Hi.
I have been facing problems in connecting android auto in new santro car. I have used other phones (Moto g5, redmi) and the same is working properly, but i am not able to connect it with vivo v11 model. It got connected only once and after that i have not able to connect the same. Hyundai service centre have said that the there is no problem in the car, as other models have been successfully connected and working. I have used the original usb of vivo as well as other usb, but the same is not working. Please help.

Hi sir,
I have vivo v9 mobile this phone very very waste phone... This phone is very very heat in back body and also front touch side also... U r servise centre also very very bad response... Last two times he told your software complaint that's only your will high heat... But not that reason now days also our phone will be high heat some time that will not touch for the reason high above heat...

I purchased vivo y71 on may 2018, with in a year my battery get bulge and charge also drained, i show this in coimbatore vivo service station on saturday (30/3/19) they said that we will replace the battery on monday that is today, but now i contact the service station they said that it will take another 3 days, but my phone is over heating, and because of this issue my display also got damaged they said that it will charge around 2300 to replace the display is this is the response. Kindly look it in the matter and fix the issue immediately

Slow motion camera blinking while recording. Mr. Yogendra from lucknow makimg me fool from last 3-4 days but not providing solution.. He suggested me to download tbird party app from play store as a solution.. I also have the recording of this.. Soo i should do something or i should file a case in consumer forum against vivo mobile india and mr. Yogendra. From lucknow