Vivo Mobile India Complaints & Reviews

Address: New Delhi, Delhi, 110075

My phones internal sounds are very crackling. For example when ever i play you tube on any application or say play anything on google. There's a very disturbing sound. Not clear.
This does not happen when i am listening to music or playing videos on vivo apps. It only happens on few sites.
For example if i play you tube through its. Everything is fine. But now if i play you tube through vidmate, the noise would be there.

Kindly help.

Sep 25, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

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Aug 25, 2017

Vivo Mobile India Customer Care's response Hi Sonam2108, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Address: Bathinda, Punjab, 151001

Website: Fbwebsite=kumar63535

With due respect
I am karan from parveen electronics i am dealer of our shop i m not satisfied your branding i am saling your mobile phones last 1 year but our shop is not brand our neibhouring shops all are branding are done plz i want to inform your senior your vivo team is not working properly
Other information plz contact on my personal no.=[protected]

Thanking you
Karan mangla

Sep 18, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Vivo Mobile India Customer Care's response Hi Karan Mangla, we tried to contact you many times but there was no response from you, kindly share your concern on [protected]@vivoglobal.com .

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Website: www.vivo.co.in

I have purchase VIVO V5S mobile from AMAZON india and the invoice of the same is attached.The problem is the Flash of the mobile starts automatically, charging problems, mobile automatically going in vibrate and silent mode and it starts hanging also sometime. the experience is of just 10 days and its toally totally negative. I save a single penny to buy that mobile but all my savings are gone in vain.

+1 photos

Sep 14, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Vivo Mobile India Customer Care's response Hi Sashi meena, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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S

Sashi meena

from Rajkot, Gujarat

Aug 22, 2017

My contact number is [protected]

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Vivo Mobile India Customer Care's response, Aug 23, 2017

Verified Support

Hi Sashi meena, as per the telephonic conversation, we will get back to you again as per your preferred time.

Vivo Mobile India Customer Care's response, Aug 24, 2017

Verified Support

Hi Sashi meena, as per the telephonic conversation, please visit the service centre, so that we can help you accordingly.

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Its been 1 yr since i bought this vivo y51l phone and now its not saving my screenshots and whenever i try to take a picture from the camera then it is not shown in sd card and moreover when i try to delete some photos from the previously saved screenshots it shows 'error in deletion'. Why is it so.. Pls help. Show your concern in this matter asap. Thanking you!

Sep 14, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Vivo Mobile India Customer Care's response Hi reemi changmi, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Address: 411015

Hi sir,

I purchased vivo y66 (Model number - vivo 1609) in april 2017 in pune. From june month onward, it has started suddenly shutting down without any reason. Then it shows black screen with vivo logo and don't start at all. Then i need to long press power button to switch it on. Since june month, it definitely shuts down at least twice daily without fail. Sometimes, during an urgent call or some work in app, it switches off and important call or work is lost.

Vivo y66
Phone model: vivo 1609
Imei code: [protected]
Authenticode: ce99c357

Also, facing same issue with another vivo phone y55 but not daily.

Vivo y55
Phone model: vivo 1610
Imei code: [protected]
Authenticode: 9a971400

Sep 10, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

Vivo Mobile India Customer Care's response Hi Nimish Sonar, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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R

Rishab Maini

from Haldwani, Uttarakhand

Aug 21, 2017

I have vivo v5 s handset. My back camera is not working properly. I took my handset to rajpur road service centre dehradun. They did'nt gave proper service and repaired my handse temporarily. Which is again in the same condition as earlier. Therefore, i request u to take suitable action as soon as possible.

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Vivo Mobile India Customer Care's response, Aug 23, 2017

Verified Support

Hi Rishab Maini, please share your contact number and details on our official mail id that is [email protected]

A

Ashish shori

from Mundi, Madhya Pradesh

Aug 25, 2017

I m ashish shori from dhamtari chhattisgarh i bought my phone in april 2017 In my vivo v5 phone videos automatic gets paused during playing..its so irratating ..plzz give solution

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Vivo Mobile India Customer Care's response, Aug 27, 2017

Verified Support

Hi Ashish shori, please share your contact number and details on our official mail id that is [email protected]

M

Me Its

from Indore, Madhya Pradesh

Jul 18, 2018

I have vivo y55 handset it has automatically switch off and not start

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Vivo Mobile India Customer Care's response, Jul 18, 2018

Verified Support

Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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3 Comments

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Address: Ambala, Haryana, 134203

Am
Paras sharma

I have the mobile phone of your company n tht is vivo v5
I just wanna dumb your company
I think this is the most worst company in the world
I just hate thw wrd vivo
I wanna my money refund at any cost
Am fully frusted from this mobile phone
I already have 2 deo or this phone
M calling to customer care but they r not responding
I just my 20, 000 back at any cost other wise i will submit a case in cosumer court
I wanaa revert of my complaint till monday
Monday mean 11/aug/2017

Sep 12, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Vivo Mobile India Customer Care's response Hi Paras Bhardwaj, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Address: Hyderabad, Andhra Pradesh, 500062

I have bought vivo v5s mobile from big c. I found that main camera pictures are of poor quality even in the daylight. The picture quality is not clear there is fuzziness in the pictures, image quality is very bad, i bought this phone because of the camera and i am so disappointed with this. Kindly solve my problem soon. I am not at all happy with this product.

Sep 2, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Vivo Mobile India Customer Care's response Hi Ch Vishnu Vardhan Reddy, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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N

Nisarg Mesariya

from Vadodara, Gujarat

Aug 7, 2017

I used vivo v5. ...when i use social media the phone has restart.

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Vivo Mobile India Customer Care's response, Aug 8, 2017

Verified Support

Hi Nisarg Mesariya, please share your contact number and details on our official mail id that is [email protected]

S

Sumit Kahar

from Silchar, Assam

Aug 8, 2017

My vivo Y51L mobile is lost,

So, plese find my phone.

IMEI-[protected]

COLOR-WHT

PLESE PLESE

FIND MY PHONE

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Vivo Mobile India Customer Care's response, Aug 8, 2017

Verified Support

Hi Sumit Kahar, please share your contact number and details on our official mail id that is [email protected]

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Address: Meerut, Uttar Pradesh, 250001

I have bought a mobile vivo v3 gold dated on 30.-7.2016 from little business centre h. O nand plaza, opp. Vaishali colony, garh road, meerut for rs15000 vide bill no 2106. I am facing the problem in network all over in meerut & lodged complaint at your service center situated at abulane meerut dated on 15.07.2016.

I have met with your executive mr mayur & he noted my complaint in a register & told me to come back again dated on 25.07.2017 for repairing of handset but when i visited again at your & it found locked.

Please acknowledge my complaint at your end so that i will get my mobile repaired under warrant period.

I am enclosing bill copy also with the complaint.

Regards

Kaushal agarwal
[protected]

+1 photos

Sep 1, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Vivo Mobile India Customer Care's response Hi Kaushal 123, as per the telephonic conversation, we will get back to you shortly.

Verified Support

Aug 01, 2017

Vivo Mobile India Customer Care's response Hi Kaushal 123, as per the telephonic conversation, required information has been provided to you.

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K

Krunal Lalo

from Ahmedabad, Gujarat

Aug 2, 2017

Please help vivo company my mobile model vivo y53 and IMEI No crown gold [protected] &[protected]

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Vivo Mobile India Customer Care's response, Aug 7, 2017

Verified Support

Hi Krunal Lalo, please share your contact number and details on our official mail id that is [email protected]

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Address: East Godavari, Andhra Pradesh, 533101

Website: www.customercomplaints.in

I am using this vivo v5s only from a month... My problems are

1. When i clear recents ram is getting released and not the apps
2. The apps which are locked under systems applock are not asking a password everytime... If i open an app now and close it... It is not asking password for that app till an hour...
3. When i am using some app and typing something... The app is suddenly getting shut down and all the text is going away... I have to type all the text all over again...

Please resolve these bugs and send us an update asap...

Sep 10, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Vivo Mobile India Customer Care's response Hi Grusha Kaur Sahni, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

Aug 03, 2017

ranger ranjeeth's response my vivo v1 settings of network system is converted into lte to volte.

Verified Support

Aug 09, 2017

Vivo Mobile India Customer Care's response Hi ranger ranjeeth, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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N

Namita Walia

from Chandigarh, Chandigarh

Jul 26, 2017

Before 4 months i bought vivo v5 at that time there was a little bit problem in touch but now its increase sometimes touch not working and some its working without touch . i also send dis ph to service centre but they do nothing still phone working not gud.still that problem occure.

vivo v5s-gold, there are many bugs in the mobile - Comment #2798375 - Image #0

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Vivo Mobile India Customer Care's response, Jul 26, 2017

Verified Support

Hi Namita Walia, please share your contact number and details on our official mail id that is [email protected]

A

Abhishek Chaurasiya 5566

from Zamania, Uttar Pradesh

Jul 31, 2017

Theme never be upadated like other phone

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Vivo Mobile India Customer Care's response, Aug 7, 2017

Verified Support

Hi Abhishek Chaurasiya 5566, please share your contact number and details on our official mail id that is [email protected]

V

Vslkumar

from Chennai, Tamil Nadu

Aug 8, 2017

Sir / madam
Sir I need connector for my mobile vivo phone but I don't no the model of the phone I need single which ll support for my phones. And email I'd is:[protected]@gmail.com

I have photo of my phone and detail of my USB connector that which type I need. So please help me sir

vivo v5s-gold, there are many bugs in the mobile - Comment #2812537 - Image #0

vivo v5s-gold, there are many bugs in the mobile - Comment #2812537 - Image #1

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Vivo Mobile India Customer Care's response, Aug 9, 2017

Verified Support

Hi Vslkumar, please share your contact number and details on our official mail id that is [email protected]

R

ranger ranjeeth

from Coimbatore, Tamil Nadu

Aug 8, 2017

My phone model is vivo v1.
it one accepted the lte network so I went change lte network into volte.
so please covering my phone network settings lte into volte.
so I you my sim card much easier,
because my sim card accepted only the volte network system.
so please converted lte network into the volte network system.
thanking you...by

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Vivo Mobile India Customer Care's response, Aug 9, 2017

Verified Support

Hi ranger ranjeeth, please share your contact number and details on our official mail id that is [email protected]

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Address: 500037

When someone trying to call me my phone is not connecting and when i restart handset the issue is resolving, this problem iam facing in vivo mobile only, already i tried by changing sim to other handset there no issues, so i checked with another vivo user he told the same, i'm facing issue daily morning and evening and this issue making me very unsatisfied by using vivo, please resolve it by giving any suggestion or any other way as soon as possible

Aug 25, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Vivo Mobile India Customer Care's response Hi naveenKatty, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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V

vrpatil11

from Pune, Maharashtra

Jul 31, 2017

I'm having Vivo Y55L, the IMEI number suddenly got flash and SIM is not responding..

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Vivo Mobile India Customer Care's response, Aug 7, 2017

Verified Support

Hi vrpatil, please share your contact number and details on our official mail id that is [email protected]

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Address: Faridabad, Haryana, 121001

I have purchased a vivo mobile in march 2017. It's only around 4.5 months and my ph. Stopped working. It is under warranty but service center people are not ready to consider it under warranty. They are telling the expenditure of around 8000 for repairing. My ph. Cost is around 12000, why should i pay 8000 when it is under warranty. It is worth a waste to buy this phone if we face these types of problems. I want my ph. Replacement or repaired without any charges, otherwise i will post even on all social sites like insta and fb about this worst phone and anethical behavior of service center. I request you please solve my query asap. I was not expecting this type of issue with a brand like vivo, really very disappointing.

Aug 26, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Vivo Mobile India Customer Care's response Hi [protected]@#, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

Jul 25, 2017

Updated by User@# My Ph. is under Warranty but Service Center persons are not ready to consider under Warranty.

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L

lovely prem

from Chirala, Andhra Pradesh

Aug 2, 2017

I want to disable smart lock of google plz make me a suggestion .. I have my secrets in mobile.. Plz make it fast..
I had faced many problems regarding google Applock . But plz do it

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Vivo Mobile India Customer Care's response, Aug 7, 2017

Verified Support

Hi lovely prem, please share your contact number and details on our official mail id that is [email protected]

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Address: New Delhi, Delhi

My vivo y53 phone is not working properly it has been only 5 days since i bought this phone some application r not opening as soon as they open they crash even i m not able to open the messages in my own phone it is worth a waste to buy this phone please resolve my query asap otherwise i will post even on my fb twitter instagram all apps about this worst phone

Aug 21, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Vivo Mobile India Customer Care's response Hi dwesh sahu, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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A

Abhishek Chaurasiya 5566

from Zamania, Uttar Pradesh

Jul 24, 2017

Theme of phone is never upadated not a wallpaper not a theme of phone it is last updated on month of may like other phone they regularly upadated theme, wallpaper like mi, oppo.. Thank yu

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Vivo Mobile India Customer Care's response, Aug 7, 2017

Verified Support

Hi Abhishek Chaurasiya 5566, please share your contact number and details on our official mail id that is [email protected]

G

Gaurangchauhan1994

from Ahmedabad, Gujarat

Jul 31, 2017

Im using my phone regularly... after some time 2 month later i check my back camera its very dusty inside the camera. .. if my phone is airtight than how its very dusty inside...?

regarding app crashing - Comment #2803863 - Image #0

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Vivo Mobile India Customer Care's response, Aug 7, 2017

Verified Support

Hi Gaurangchauhan1994, please share your contact number and details on our official mail id that is [email protected]

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Address: Allahabad, Uttar Pradesh, 21106

Website: dont know

Set no. Is 13252 (Part 1)/iec60950-1, r[protected], which not working since 1600 hr on 17/07/2017 (Pl. Reply on my mail id sanjaysrivastava. [protected]@gmail.com/m-[protected]) pl. Note complaint could not be make as nibandh, pl. Resolve my problem and confirm for replacement of my mobile set on urgent basis, because without set we could not survive for our clind.

Aug 18, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

Vivo Mobile India Customer Care's response Hi Sanjayasrivastava, as per the telephonic conversation, we will get back to you shortly.

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Address: Bareilly, Uttar Pradesh, 243001

Website: vivo service centre

I have purchased vivo v5 in the month of aprl this year only...in bareilly... N my earphne stop wrkng in may end... I went 4-5 times to vivo service centre which is at butler plaza... But they always have a excuse they will exchnge it some other day... I can not go thre every day... They are just waitng to get 6 months over... Tell me what should i do to get it exchnge...

Aug 19, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2017

Vivo Mobile India Customer Care's response Hi Jenny Sharma, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Address: North Goa, Goa, 413507

I bought this phone from one of the retailer in goa. It was all good for the last 6 months since i bought. But now in last one month it goes off while on call and reboots automatically. Please advice what to do. I love this brand and i would really like this to get sorted out. I hope the concerned personnel will definitely look into this matter asap

I have vivo 1603
Android version 6.0.1...

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I purchase my vivo y55 mobile 12\04\17
In Malaysia but I live in tamilnadu .my problem is not working speed up & it shows unfortunately I manager has stopped .I asked my near vivo Service centre they says this software will updated only in Malaysia but I live in tamilnadu so Please rectify my problem or gave the proper reason for not working speedup.

Aug 19, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Vivo Mobile India Customer Care's response Hi Avinash rohit, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

Jul 06, 2017

bhawana2109's response My hendset not accept 4G network

Verified Support

Jul 12, 2017

Vivo Mobile India Customer Care's response Hi bhawana2109, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Y

Yogesh Ghuge

from Pune, Maharashtra

Jul 10, 2017

On 30th June I bought new v5 vivo on the same time vivo people are there they are taken my phone no. And they promised me I got new music box from company now I try call that guy but he doesn't respond me I have doubts he sold my music box in market. So please bring me my music box.. . V.

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Vivo Mobile India Customer Care's response, Jul 11, 2017

Verified Support

Hi Yogesh Ghuge, please share your contact number and details on our official mail id that is [email protected]

B

bhawana2109

from Mumbai, Maharashtra

Jul 12, 2017

Sir, I have Vivi S5 hendset, Duding browusung Ido not receive 4G connectivity, My mobile always shows 3G network simbole.Kindly resolve my problem

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Vivo Mobile India Customer Care's response, Jul 12, 2017

Verified Support

Hi bhawana2109, please share your contact number and details on our official mail id that is [email protected]

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Address: 180010

Website: vivo mobiles

Have purchased V5 2 mnths ago the phone is suffering frm hanging prblm nd it restart automatically nd some times the screen become blank it shows nothing on the display it really sucks wht type of phones r u selling. my frndz warned me tht dnt buy this phone bt nw m feeling guilty about my decision. worst phone ever in a big cost really shameful for the company.

Aug 5, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Vivo Mobile India Customer Care's response Hi Thakurian, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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K

Krishna M Patil

from Pune, Maharashtra

Jul 19, 2017

Camara modes does features, mobile font can't change, etc
HDR, NIGHT MODE. ETC ALL MODE DOES NOT WORK IN FEATURESJio

Automatically Restart in 5 6 times a day - Comment #2792095 - Image #0

Automatically Restart in 5 6 times a day - Comment #2792095 - Image #1

Automatically Restart in 5 6 times a day - Comment #2792095 - Image #2

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Vivo Mobile India Customer Care's response, Jul 24, 2017

Verified Support

Hi Krishna M Patil, please share your contact number and details on our official mail id that is [email protected]

A

Arpit Kacker

from Naini Tal, Uttarakhand

Aug 29, 2017

i purchased vivo v5 s mobile in may 2017 and recently it was not charging at all. the mobile was shown at Haldwani, Uttarakhand service center were i was informed that entire charging pin chip has to be replaced and it is not covered under warranty.
kindly resolve the issue.
thanking you
arpit kacker
mo no [protected]
email id arpit.[protected]@gmail.com

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Vivo Mobile India Customer Care's response, Aug 30, 2017

Verified Support

Hi Arpit Kacker, we do understand your concern. As per our conversation with service center and you, service person observed that the issue is related with liquid damage in your handset. We request you to please pay the charges to get the handset repaired accordingly.

A

Arpit Kacker

from Naini Tal, Uttarakhand

Aug 30, 2017

please state the point number or clause of your user manual according to which if some drops of water have entered the mobile and some parts get damaged then the part will mot be covered under warranty and if you are professional enough give every detail in writing.
there is a lot of difference between water damage and liquid damage.
if mobile is so delicate that it cannot sustain few drops of water then you should not have sold it or you should have cautioned me at the time of purchasing.
if mobile phone is not repaired free of cost then i will not use it again and i nor recommend to any one else.
i am highly disappointed by service center and customer care.

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F

Faisal Imu

from Srinagar, Jammu and Kashmir

Dec 7, 2017

Wrost phn ever..i bought this ### mobile v5s before two months ago the phone restarts 5 times a day automatically.wrost experience

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Vivo Mobile India Customer Care's response, Dec 9, 2017

Verified Support

Hi Faisal Imu, please share your contact number and details on our official mail id that is [email protected]

F

Faisal Imu

from Srinagar, Jammu and Kashmir

Dec 7, 2017

Wrost phn ever..i bought this ### mobile v5s before two months ago the phone restarts 5 times a day automatically.wrost experience
Faisal from jammu and kashmir
[protected], ,

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Vivo Mobile India Customer Care's response, Dec 9, 2017

Verified Support

Hi Faisal Imu, as per the telephonic conversation, we will get back to you shortly at your convenient time.

Vivo Mobile India Customer Care's response, Dec 9, 2017

Verified Support

Hi Faisal Imu, as per the telephonic conversation, required information has been provided to you.

K

K Ram Kalia

from Jammu, Jammu and Kashmir

Jan 16, 2019

Have purchased vivo 1606 in 2017 the phone is suffering from hanging problem even space is 60% cover and it restart automatically and some times the screen become blank it shows nothing on the display it really sucks what type of phones your are selling. I buy a worst phone ever in a big cost really disappointed.

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Vivo Mobile India Customer Care's response, Jan 19, 2019

Verified Support

Hi K Ram Kalia, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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Address: Varanasi, Uttar Pradesh, 221002

I hv purchased vivo V5 on 27/3/2017.The problem is that after 1 month of purchasing the mobile gets automaticlly shutdown in a day for more than 3 times a day, sometimes it also get hanged and stucked where ever I m.Its very annoying for me I m fedup of this. The mobile is new and company is selling the damaged mobile to the public.If this issue persist then i want another mobile or I want my money back.

Aug 3, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Vivo Mobile India Customer Care's response Hi Sadique Naiyer, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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A

ankushdhiman

from Katra, Jammu and Kashmir

Jul 3, 2017

My phone having the problem of charging, when i am using the charger of vivo it takes 3-4 hour.please suggest what i do this is four months old

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Vivo Mobile India Customer Care's response, Jul 3, 2017

Verified Support

Hi ankushdhiman, please share your contact number and details on our official mail id that is [email protected]

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Address: Kangra, Himachal Pradesh, 176036

Requsted sir i have vivo v5 phone i use this phone before 2 month sudnnely my phone display light no working and phone will be working i have no issue what the reason so kindly provided me reson any way thanks and sir abi. 2 month phele hi phone liya hai mene kya yeh warraty me thik hoga ya nahi ywh mujhe bata dena bas mere. Phone thik ho jayega na

Aug 5, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Jul 03, 2017

Updated by Meenakshi Kaundal Requsted sir i have vivo v5 phone i use this phone before 2 month sudnnely my phone display light no working and phone will be working i have no issue what the reason so kindly provided me reson any way thanks and sir abi. 2 month phele hi phone liya hai mene kya yeh warraty me thik hoga ya nahi ywh mujhe bata dena bas mere. Phone thik ho jayega na

Jul 03, 2017

Updated by Meenakshi Kaundal Requsted sir i have vivo v5 phone i use this phone before 2 month sudnnely my phone display light no working and phone will be working i have no issue what the reason so kindly provided me reson any way thanks and sir abi. 2 month phele hi phone liya hai mene kya yeh warraty me thik hoga ya nahi ywh mujhe bata dena bas mere. Phone thik ho jayega na [protected]

Verified Support

Jul 03, 2017

Vivo Mobile India Customer Care's response Hi Meenakshi Kaundal, we tried to contact you many times but the provided number was switched off. Please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Address: Chennai, Tamil Nadu, 600112

Website: Vivo.com

Dear sir,
I'm facing over heating issues on my vivo v3 max for last 2 odd months. And also, the charge retention power has reduced drastically. It doesn't even last for a 7-8 hour period. The phone's main utility was it's fast charging ability and it's charge retention power.
My charger isn't that powerful anymore. It's been only 8-9 months since i l
Purchased the phone. It takes me 2.50 hours for a full charge even on the dual engine quick charge mode.
The camera quality has been declining day by day. I don't know why.
I don't get any kind o[censored]pdates for android 6.0. What's the use of spending 24000 when you don't even get a latest android version?

Aug 3, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2017

Vivo Mobile India Customer Care's response Hi Rahul Tatia, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

Vivo Mobile India Complaints & Reviews

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Vivo Mobile India reviews & complaints page 47

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