Claimed

Vivo Mobile India Complaints & Reviews

4.1
Last updated Mar 29, 2024
Complaints 1040
Resolved
802
Unresolved
238
Quick Links
Statistics
Share
Contacts

File a complaint to Vivo Mobile India

Having problems with Vivo Mobile India?

File a complaint and get it resolved by Vivo Mobile India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vivo Mobile India
Customer Service Contacts

Vivo Mobile India Phone Numbers

Toll free
1800 102 3388
478
138

Vivo Mobile India Website

Vivo Mobile India Head Office Address

Plot No. 54, 3rd Floor, Delta Tower, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122003

Vivo Mobile India reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SejalPandharpatte
from Ichalkaranji, Maharashtra
Jun 22, 2023
Jun 23, 2023
This thread was updated on Jun 23, 2023
Report
Copy

Vivo X60 green lines issue

Just after an year of buying this phone, I am facing problem of bright green lines. I had contacted the Vivo service care, but they had charged me a large amount for fixing the green lines. I have no physical or water damage to my phone. It's been 2 years now but my problem is not resolved yet. Matter of fact these lines have increased from 1 to 3! I request Vivo India to resolve this issue....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pradyumnabehera
Jun 21, 2023
Jun 23, 2023
This thread was updated on Jun 23, 2023
Report
Copy

Screen green line problem

Vivo x60 pro Screen green line problem please solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Karaneyyy
from Chennai, Tamil Nadu
Jun 15, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
Report
Copy

Green line issue

Address:Chennai

I bought Vivo X60 Pro on 04/08/2021 and today (15/06/2023) a green line appeared on my display and I reached out to service centre to know that the display itself should be changed and costs more than 9, 000 rupees. I tried explaining them that after software update this issue came up and how am I liable to pay for something that's suggested from manufacturer side and it costed me my display?. Kindly consider my request for a free of cost...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mausham Kakati
Jun 12, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
Report
Copy

Vivo X60 Green Line issue

Recently there was some software update due to which I can see my Vivo X60 mobile phone had green line on display screen. After analysis, I could see the same issue is being notified by many users in recent times. So, I went to Vivo service center to get it fixed but I was informed that since my phone has physical damage, I have to pay around 9.5 k to replace the screen. My question is that the issue was caused by software update which was...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
vishal tk
Jun 10, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
Report
Copy

Complaint Regarding Green Line Display Issue on Vivo X70 Pro after Software Update

I am writing to express my extreme dissatisfaction with the recent software update on my Vivo X70 Pro smartphone, which has resulted in a persistent green line on the display. Despite my efforts to resolve this issue and the passage of more than 15 days since reporting it, the problem remains unresolved. Moreover, this display issue has been causing significant eye strain and frequent headaches, negatively impacting my daily activities and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manishkorala
Jun 7, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

Refund not initiated

Address:Vill bhangoya po kevla kala ps dumariya gaya bohar

Hello Sir/Mam.
Mai vivo.com se[protected] ko iooq Z7 5g phone order kiya tha jo auto cancel ho gaya and mera pay kiya hua amaunt Rs -18999/ abhi tak mere account me wapas nahi aaya hai
Aur vivo ke site par refund complete show kar raha hai.
Customer care se bat karne par bolte hain main refund kar diya hu aap bank se bat kijiye, sir main bank se bina koi proof ke kaise cbat kar sakte hain. Aur wo 7 days ka time diye...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akash Dhar Dwivedi
Jun 5, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suddenly, My Vivo X60 got a green line top to bottom

When I woke Up yesterday morning I Got to see a Green line on the screen of my Vivo X60 I was so shocked and upset seeing this all of a sudden because there is no scratches no Dent or any kind of physical Damage on my phone. I thought It may be cause of any software update or any technical problem from there side So i visited the vivo service center and after waiting for my number when I was called the engineer there seeing my phone told...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jude Jegan J
Jun 5, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

Vivo X60 showing green lines

I had purchased a Vivo x60 phone on October 2021. However, post the recent Android updates, green lines are appearing on the screen (photo attached). When I visited the service centre, they have said that since there is a small dent on the phone, they would not be able to replace it for free and would require payment. However, this is an issue due to update and not due to any damage. The same issue has been reported across all X series of...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
Jude Jegan J
Jun 5, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Green line in Vivo X60

I had purchased a Vivo x60 phone on October 2021. However, post the recent Android updates, green lines are appearing on the screen (photo attached). When I visited the service centre, they have said that since there is a small dent on the phone, they would not be able to replace it for free and would require payment. However, this is an issue due to the software update and not due to any damage. The same issue has been reported across all...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
mi.ismile
from Malegaon, Maharashtra
Jun 3, 2023
Jun 3, 2023
This thread was updated on Jun 3, 2023
Report
Copy

X60 pro plus green line issue

I have been using Vivo X60 pro plus around 1.5 year. Few days ago A green vertical line appeared on my phone's screen after updating the software. There no service centre in my city so I went 140 kilometres far away from home to Vivo service centre. I expressed my issue to them but they refused to accept that the software update issue. They said "software update has nothing to do this problem. They didn't even touched my phone and said you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vivo x60
Jun 2, 2023
Jun 3, 2023
This thread was updated on Jun 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Green line

I have been using Vivo X60 for the last 1 .5 years and yesterday I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. Today 12th Feb, I visited the local vivo service Centre ( Trivandrum ) - they also confirmed that the issue is with a software update & advised me to pay RS: 9300/- to replace the display. I told them that the problem is because of the software update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Sindhi
Jun 1, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Green Line issue after update

I am writing to express my deep disappointment and frustration with the service I have received from iQOO Service Centre regarding the recent issue I encountered with my mobile phone after the latest update. I feel compelled to bring this matter to your attention and seek a fair resolution.

Following the update, I noticed a strange green line appearing on the display of my mobile phone. Naturally concerned, I conducted research...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nagendravarma datla
May 30, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vivo x50 pro display green line

Address:F2, venkateswara nilayam, sivalayam street, jammu narayanapuram, vizianagaram, INDIA, 535006

I have bought vivo x50 pro and the warrenty was expired on 01/02/2022. the phone performed really well till march 2023. But after i recieve a software update pop up, i have updated the software and one day after the update all of a sudden a green line came on one side of the screen from top to bottom. Iam damn sure that green line came when iam watching a video in the mobile. so iam confident that this is not at all a hardware issue. so i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suryajeetjena
May 28, 2023
May 28, 2023
This thread was updated on May 28, 2023
Report
Copy

Greenline problem

Address:At-taratarini, purushottampur, ganjam,761018

I have been using Vivo X60 for the last 1 .8 years and two month before I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. Today 28th may and i have 5 green line, I visited the local vivo service Centre ( BERHAMPUR ) - they also confirmed that the issue is with a software update & advised me to pay RS: 9700/- to replace the display. I told them that the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akshaykkumar
from Ernakulam, Kerala
May 25, 2023
May 28, 2023
This thread was updated on May 28, 2023
Report
Copy

Green line on display

After recent software update I've got green lines on my phone started with one line now i have 2, upon checking their twitter account i found many are having the same issue, I want screen to be replaced or revert back to old self without loosing any data's as i have many confidential data's that can't be migrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
axcell
from Cumbum, Tamil Nadu
May 24, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Display green line

Address:100,LF main road cumbum

Im using vivo x60pro plus mobile phone and last week ther was an update my mobile is green in the middile display im very frustrated please vivo solve this problem...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
sabari s asan
from kollam, Kerala
May 23, 2023
May 29, 2023
This thread was updated on May 29, 2023
Report
Copy

Green line on screen on my x70 pro

Address:valiya veedu, mera-40, mundakkal east, kollam 691001

I bought a X70 pro on October 2021 on the launch date itself i was not having much trouble till this year April after the update suddenly one day there is green line on my edge display i have no physical damage on my phone no crack no issue .i called the service centre and now they are asking 13000 thousand for screen replacement even though it is a manufacturer issue very bad quality phone from vivo . If it was due to physical damage I can...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sarath sal
May 22, 2023
May 29, 2023
This thread was updated on May 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vivo x60 green line issue after software update

Address:Tc 39/1700(3)krwa48A,kuriyathi, manacaud,PO

I have been using Vivo X60 for the last 1 .5 years and yesterday I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. I visited the local vivo service Centre ( Trivandrum ) - they also confirmed that the issue is with a software update & advised me to pay RS: 9300/- to replace the display. I told them that the problem is because of the software update provided by...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suksham Gupta
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display Issue on Vivo X60 After Software

Address:Manipal

I am writing to bring to your attention an issue that I have been facing with my Vivo X60 smartphone, which I purchased approximately 1.5 years ago. Recently, I updated my phone's software, and following the update, a green line has appeared on the screen.

Upon researching this matter further, I discovered that many Vivo X60 users have encountered the same issue after updating their devices.

In light of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hardik Gohel
from Ahmedabad, Gujarat
May 15, 2023
May 22, 2023
This thread was updated on May 22, 2023
Report
Copy

Order cancelled but vivo not initialize from 7 days

I have order T2 5G mobile from official website of shop.vivo.com, but due to twist order, I was cancelled order, I also got conformation that your order is cancelled and refund will initiate with 24 hours but today passed about 7 days, still I am getting refund or no one is responding vivo team, they are spin around me and give me new date every time no single person response for this. So I request you to please intervene on this matter.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy