Vivo Mobile India Complaints & Reviews

I have been using this device since its release and after 1.5 years around September 2022, a Green line and a purple line appeared, My phone was covered under warranty so i contacted the local Authorized vivo service centre and they had replaced my Display, As the device condition is good as new, no scratches/water damage/physical damage.
Then After 5 months o[censored]sing the device The Green and Purple Lines Came back, I Contacted the...

I have been using Vivo X60 for the last 1 .15years and a software update as recommended by the phone, After updating few days later suddenly a green line appeared on my phone from top to bottom. It's seems like a software bug.

I hope that Vivo will fix this via software update or will replace the phone....

I purchased this phone around 1.5 years back and have been using it without any issues until recently. After a software update, a green line appeared on my phone screen, which was not there before.

Upon researching online, I found that this issue is not limited to just my phone, and many other users are also facing the same problem after the update. I am extremely disappointed as I have always trusted Vivo products, and this...

Green line issue on my Vivo X60 Pro

I have been using Vivo x60 pro for the last 1 year and 10 months but after the January update while scrolling, suddenly one green line appears.I got a Green Line Appear on the Display From Top to Bottom.

I have contacted Vivo Service center Belgaum (Karnataka), But they Denied to take a Service and also they are Asking an 13000 Rupees Amount for the Display Change. My Mobile...

My VIVO X50 Pro mobile suddenly got a green line on display without any physical damage. This is because of software update. My mobile phone doesn't have a single scratch on it. When I visited service centre they said this is hardware issue and we can only replace screen and that will cost you 14000.
When I said that there is no physical damage not even a scratch on my mobile then they replied saying that this is an electronic items...

I'm using vivo x 60 phone green line problem on display after last update, I'm visited to Vivo service center in surat, advised to me display replacement but no garenty for display replacement after replacing display....

I'm using vivo x 60 phone, green line problem on display after last update.im visited to Vivo service center in surat, advised 9500/- pay for display replacement but after replacing display no worrenty for display on green line....

Hi

I was using Vivo X50 pro for last 2 year and Last week i did a software update as per recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. When i tried to contact local vivo service Centre ( Anantapur, Andhra pradesh ) - they considered it as a physical damage showing a small scratch on back glass pannel of the mobile and but no ware scratch or dent on screen or body except...

I am using Vivo x60 pro from last 2 years but after January update while scrolling insta, suddenly one green line appear after two days one more line appear on ther center of the phone. First they appear to be green then becomes pink.
I went to Vivo service center but they refused to do screen replacement saying that you do not have valid identity and want 12000 for screen replacement.

I do not have warranty and I...

I am using vivo x60 from last 1.5 years but last week I updated the software, the very next morning I saw RGB lines visible in the display.i approach the nearest service centre and told them about the issue they checked the phone and told me that due to liquid damage the display is showing such line, so I have to change the display...

But before this incident my phone didn't get wet and it was running totally well just after...

I placed an order for IQOO mobile Z7 5g (Order No#[protected]) on 23rd April on Vivo website. They kept telling me that order is shipped and order will be delivered in 2-3 days. After 7 days Vivo Customer care told me that Order is cancelled from Delivery partner side stating non serviceable location. Now after that I was told that a refund will be initiated in 24-48 hours. It's been more than 48 hours now, still refund has not...

I have been using Vivo X60 for the last 2 years and a month ago I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. On 16th April, I visited the local vivo service Centre ( Barasat, Kolkata ) - they also confirmed that the issue is with a software update & advised me to pay RS: 9300/- to replace the display. I told them that the problem is because of the software...

Hi Vivo India,

I have Purchased the Vivo X60 Phone in 2021. I got a Software Update on Day Before Yesterday and It automatically Updated in the Night and After the Update I got a Green Line Appear on the Display From Top to Bottom. I have Contacted to Vivo Service center Thiruvallur, But they Denied to Take a Service and also they are Asking an 13000 Rupees Amount for the Display Change. My Mobile has not any Physical Damage...

Hi Vivo India,

I got a Recent Software Update for my Mobile Vivo X60 but after the Update I got a green line in the Display from Top to bottom. I got panic and went to Vivo service center. But they are asking to pay the 13000 rupees for display even though my mobile does not have any physical damage. This issue is appeared after the software update and this is Vivo company fault but there is no point of asking customers to...

Dear sar Maine mera mobile Vivo service center per back panel dalvane ke liye diya tha uske bad March mahine camera lens dalvaya tha vah service center se tab vah camere ke andar clarity nahin a rahi thi uske bare mein Maine service center per bataya ki sar ismein clarity nahin a rahi hai tab unhone mera mobile wapas open Kiya aur check kiya check karne ke bad mere ko vaisa hi phone de diya tha unhone vah phone khola uske Karan mere mobile...

My phone has over heating issues while using and also on charging...

Hi,
Myself Dipayan Sur, I have purchased Vivo X60 on December 2021, recently after a system update i noticed green line appears on my x60 display screen, vivo service centers are asking me to pay approx 12000rs to change the display. But after purchasing it at a cost of 34000, within 1 year 5 months if i am asked to pay again Rs 12000 then its completely unfair and this is not expected from a flagship brand. If trust is broken then...

I have purchased Vivo X60 on December 2021, recently after a system update i noticed green line appears on my x60 display screen, vivo service centers are asking me to pay approx 12000rs to change the display. But after purchasing it at a cost of 34000, within 1 year 5 months if i am asked to pay again Rs 12000 then its completely unfair and this is not expected from a flagship brand. If trust is broken then its difficult for us the consumers...

I am using vivo x70 pro for the last one and half years.Now I have a problem with this mobile is showing green line on mobile screen.My device is running on Android 13(Funtouch OS 13).Build No-PD2135BF_EX_A_38.20.2(This was my last update).I went to service center (Thrissur, Kerala) and explain the issue.They told me to replace the display and it will cost 13500.My phone condition is just like new one(not even single scratch).I don't replace...

Concurrent boot loop issue with vivo u10 smartphone...