[Resolved] Vivo Mobile India — faulty mobile

Ravindranew1

from Ahmedabad, Gujarat

Address:

110045

Dear vivo team,

I am very disappointed with vivo and want to inform that i have been fooled to buy a vivo phone and i brought a vivo v9 on 31 march 2018 but now a days, phone is not working properly as it’s got switched off automatically and not getting on, after that i trying to charged it and getting on after long time pressign the key, also battery is draining very fast after 20% and speaker voice is very low, there is multiple problem in phone, i went to the vivo care at tilak nagar delhi and asked for a repair but they have re-connect the battery connector and perform the sw and its start working fine but after three days its behaving as earlier.

Thanks
Ravindra
[protected]

Thanks
Ravindra singh
M [protected]

+1 photos

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Mar 14, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Vivo Mobile India Customer Care's response Hi Ravindra singh, we sincerely apologize for the inconvenience caused. As per the details available in our record, mentioned Vivo V9 handset has been checked by engineer on 2nd February'19 for switch on issue and resolved the same by general service. Apart from this, handset's software were also updated for better uses and security. Request you to get in touch with us through call[protected]/[protected]toll-free) or share your concern through email on [protected]@vivoglobal.com . We will be glad to assist you with any concern.

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Comments

Subramanya Kshatriya

from Bengaluru, Karnataka

More heat in mobail
Battery pickup si too bad
Charger more heating
Hand set si more haunging
Counties useing hand set is more hearted
Handset is low charging
In taking handset is more heatted
Storage use not secipesent
Set working is very lowly

Subramanya Kshatriya's reply, Feb 6, 2019

Hi purchased a vivo v9pro product from sangeetha mobiles I am problem with the notification settings... notifications does not appear at all . and if at all notification i receive does not stay in the notification tray for longer period. it just stays and disappears after 5 min. Please try to fix the issue or refund my amount. i seriously not happy with the product.

Vivo Mobile India Customer Care's response, Feb 11, 2019

Verified Support

Hi Subramanya Kshatriya, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]