[Resolved] Vivo Mobile India — I am complaining about mobile restart issue

Ajay Turan

Address:

House No. 291 Village - Gangatheri, Post Office - Popran, Karnal, Haryana, 132039

I am facing this issue since last one month. Firstly i talk vivo online helpline support. I folow each and every step whatever they told me like clear cache, phone reset etc but it could not solve my problem. After that i visited vivo service centre karnal they also didn't take seriously my problem and returned it to me after updated in just 10-20minute. Even they didn't provide me any jobsheet regarding phone service issue. But still the problem is same what i do now.

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Feb 7, 2020

Complaint marked as Resolved

Jan 06, 2020

Updated by Ajay Turan I want to solve my problem as soon as possible. I have purchased vivo first time and facing these kind of issue first time ever.

Verified Support

Jan 07, 2020

Vivo Mobile India Customer Care's response Hi Ajay, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details on our official mail id that is [protected]@vivo.com

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Comments

hardeep Singh soni

Vivo v15 pro
Imi no . [protected]
Font name - never give up
Problem in single this font
Plz resolve
Payment section issue mention screenshot in image
Contact [protected]

Vivo Mobile India Customer Care's response, Jan 9, 2020

Verified Support

Hi Hardeep, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your concern with the location on our official mail id that is [email protected]

Avishek Roychoudhuri

Android Auto hangs every 5 minutes in Hyundai Verna car 2019 model.
Phone in latest OS with all firmware update.
Model VIVO V11 PRO.
current version : pd1814f_ex_a_6.12.15

Really frustrating. The car head unit hangs and everytime I need to plug in and plug out the USB cable while driving in the middle of the road.

Vivo Mobile India Customer Care's response, Jan 9, 2020

Verified Support

Hi Avishek, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your concern with a contact number and location on our official mail id that is [email protected]