[Resolved]  Vivo Mobile India — im complaining about fraud call from vivo and got me some laxmi yantra in that.

Address:New Delhi, Delhi, 110006
Website:shop.vivo.com

Date of the incident: 04 october 2018

Fraud callers number:
1. Deepak [protected]
2. Mehak [protected]
3. Noname [protected]
4. Noname [protected]
5. Mehak sharma [protected]

Parcel sender address:
S. K enterprises
C/o-c p m delhi
Gpo, delhi-110006
Mob [protected]

Post office spcod cash on delivery article no: ez[protected]in

Myself mukul narayan, age - 20 years, address: gurudwara lane, port blair, south andaman, andaman & nicobar islands, pin: 74410. Contact number: [protected], [protected], email id: mukulnarayan056 (At) gmail (Dot) com.

I'm complaining about fraud call from vivo and got me some laxmi yantra in that, it costs me around rs. 4, 500. On the month of september around 2 week i don't know the exact date, one female called me from the number [protected] and told me that you have selected in the vivi freedom sale and you have to pay rs. 4, 500 for the vivo v5 of the market price is rs. 12, 499. I got excited and they told me give the proper address of mine, so i gave them my address. Then assure me by saying that they provide me the same after 10 days. So i have waited and then they called me on 04 october 2018 and asked me go to the post office and receive the parcel with cod (Cash on delivery), i done according to them, i paid the amount of rs. 4, 500 and open the parcel so i got laxmi yantra something like that in it. So i called them with the issue i have faced so they didn't believe on me and asked me then proof and gave there whatsaap number ([protected]) i send the pic of the parcel i have received (Same attached below). They told me there is some technical issues so they send me another parcel in next day, but i didn't received yet and the numbers are switched off now.

Please inquire the matter and refund me as soon as possible.
+2 photos
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Nov 13, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Vivo Mobile India Customer Care's response
Hi Mukul, as per the telephonic conversation, required information has been provided to you.
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