[Resolved]  Vivo Mobile India — manufacturing defect cannot be justify by local vivo service centre

Address:Camp 2 power house bhilai, Durg, Chhattisgarh, 490001

Dear Team,

I have bought a vivo mobile from Reliance digital store Bhilai C.G. on dated 06.06.2019, using not so far as their back cover has been scratched automatically fro inner side, i personally informed to authorized Vivo service centre bhilai but that concern person have denied to resolve the problem over meet nor he suggest anything except their same problem appear on many mobiles .
I'm a premium customer of Reliance digital stores, also have a strong fath with your brand & i personally recommended to many of my friends for the same.

Kindly consider it as manufacturing defect & do the needful asap.

Thanks with kind regards
Mohd Shadik Rawani
Bhilai, Chhattisgarh, 490001
Mob. [protected]
+5 photos
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2020
Complaint marked as Resolved 
Verified Support
Jan 21, 2020
Vivo Mobile India Customer Care's response
Hi Shadik, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details on our official mail id that is [protected]@vivo.com
Jan 22, 2020
Updated by Md Shadik
Your official mail id is hidden as protected, kindly provide me to share the details.

Verified Support
Jan 23, 2020
Vivo Mobile India Customer Care's response
Hi, kindly share your complete details on our official mail id that is [protected]@vivo.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    805
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information