[Resolved]  Vivo Mobile India — Mobile manufacturing defect

Address:13/21,cotton mill road,2nd street,PN road,tirupur

I have purchased vivo x60 mobile from Flipkart on 9/10/2021...The first thing I noticed while I using this new mobile was the dust in the inside of front camera. So I called the customer service center and they told me to approach your nearest customer service center. I went to the Vivo Customer Center this morning as well. But the person there bought my mobile and said that we will clean it. It's been only four days since I bought this mobile so I will not allow this to be repaired ..then I asked for a replacement mobile .. but they refused to give replacement mobile.
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Nov 18, 2021
Complaint marked as Resolved 
Verified Support
Oct 16, 2021
Vivo Mobile India Customer Care's response
Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
Our team will be happy to help you. Thanks!
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