[Resolved] Vivo Mobile India — Repair of handset in warrenty
Chandigarh, Punjab, India
I am sending this email with very big hope and hope for justice.
I have purchased this phone approx 6 month back and now its earpiece, loudspeekers and sound jack are not working.. one day when inserted your given earphone in jack then felt something wrong and from that all above is not working and i visited your care center to get that checked but your store and care (email escalation) is not ready to listen me, they are saying that it has been tempered,
Sir is that anybody fool who will go to market and get his phone checked in market by paying money when his/her phone is in warrentely.
Sir i request you to please arrange FOC repairing my phone or replce my phone so that i can enjoy using my favorite vivo phone.
waiting for your kind response and justice.
[protected] and [protected] and [protected]
Complaint marked as Resolved May 9, 2017
[Jan 13, 2017] Vivo Mobile India customer support has been notified about the posted complaint.
Verified SupportVivo Mobile India Customer Care's response, Jan 14, 2017
Hi Rajbibs, as per the telephonic conversation, we will get back to you shortly.
Verified SupportVivo Mobile India Customer Care's response, Jan 23, 2017
Hi Rajbibs, we tried to contact you many times but there was no response from you.
subbu.ni's response, Jan 27, 2017
i want who was using my mobile ? i want address or mobile number if any one send me one message or block this series or register thiis complaint. imei numbers are 1st no:[protected], 2nd no :[protected]. since last month i was complained .but no responce ur side. please register this compalint .Thank u...i am for my mobile. this is possible to trace out why r u not tracing? alresdy 4 times i am complained. no responce...please co-operate with users...
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